Table of Contents
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1: Balaam’s Ass: Toward Proactive Leadership in Libraries
2: Leading from the Middle: I’m the Boss
3: Teamwork in Libraries
4: Letting Go: A Reflection on Teams That Were
5: Bridger and Me
6: The Invisible Leader: Lessons for Leaders from the Orpheus Chamber Orchestra
7: Southwest: The Unstodgy Airline
8: More Than a Game: A Season with a Women’s Basketball Team
9: I Can’t Find You Anywhere But Gone” Revisited
10: It’s in the DNA: Infusing Organizational Values at Southwest
11: She Took Everything but the Blame: The Bad Boss is Back
12: I’ll Ask the Questions: The Insecure Boss
13: The Spark Plug: A Leader’s Catalyst for Change
14: A Zabarian Experience
15: Orchestrating Success: A Profile of Simone Young, Conductor
16: Coaching for Results
17: Peer Coaching for the Post-departmental Library
18: You Have the Resources
19: A Gift from the Woods
20: Leaving the Comfort Zone
21: On the Road Again: Lessons along the Way
22: Rock Castle Gorge
23: Sacred Teams
24: Seeking First to Understand…
25: The Stove Side Chat
26: You Can’t Build a Fire in the Rain: Sparking Change in Libraries
27: What? So What? Now What?
28: Sherlock’s Dog, or Managers and Mess Finding
29: Deterministic, Highly Reductive and Transient
30: From the Gutter to You is Not Up: Worst and Best Practice
31: I’m So Low, I Can’t Get High: The Low Morale Syndrome and What to Do about It
32: Productivity in Libraries? Managers Step Aside!
33: She’s Just Too Good to be True, But She Is: Recognition Ceremonies and Other Motivational Rituals
34: I’ve Closed My Eyes to the Cold Hard Truth I’m Seeing: Making Performance Appraisal Work
35: To Save the Time of the User: Customer Service at the Millennium
36: Where Are the Snows of Yesteryear…? Reflections on a Suggestion “Box” That Worked
Table of Contents
(Leading from the Middle & Other Contrarian Essays on Library Leadership by John Lubans Jr. Published by ABC-Clio, 2010 )
Part 1
Leadership, Leading from the Middle, Teamwork, Empowerment, Followership
Leadership, Leading from the Middle, Teamwork, Empowerment, Followership
1: Balaam’s Ass: Toward Proactive Leadership in Libraries
2: Leading from the Middle: I’m the Boss
3: Teamwork in Libraries
4: Letting Go: A Reflection on Teams That Were
5: Bridger and Me
6: The Invisible Leader: Lessons for Leaders from the Orpheus Chamber Orchestra
7: Southwest: The Unstodgy Airline
8: More Than a Game: A Season with a Women’s Basketball Team
Part 2
Leaders, Bosses, Challenges, Values
Leaders, Bosses, Challenges, Values
9: I Can’t Find You Anywhere But Gone” Revisited
10: It’s in the DNA: Infusing Organizational Values at Southwest
11: She Took Everything but the Blame: The Bad Boss is Back
12: I’ll Ask the Questions: The Insecure Boss
13: The Spark Plug: A Leader’s Catalyst for Change
14: A Zabarian Experience
15: Orchestrating Success: A Profile of Simone Young, Conductor
Part 3
Coaching, Self-Management, Collaboration, Communication
Coaching, Self-Management, Collaboration, Communication
16: Coaching for Results
17: Peer Coaching for the Post-departmental Library
18: You Have the Resources
19: A Gift from the Woods
20: Leaving the Comfort Zone
21: On the Road Again: Lessons along the Way
22: Rock Castle Gorge
23: Sacred Teams
24: Seeking First to Understand…
25: The Stove Side Chat
26: You Can’t Build a Fire in the Rain: Sparking Change in Libraries
27: What? So What? Now What?
Part 4
Techniques and Tools, Productivity, Climate
Techniques and Tools, Productivity, Climate
28: Sherlock’s Dog, or Managers and Mess Finding
29: Deterministic, Highly Reductive and Transient
30: From the Gutter to You is Not Up: Worst and Best Practice
31: I’m So Low, I Can’t Get High: The Low Morale Syndrome and What to Do about It
32: Productivity in Libraries? Managers Step Aside!
33: She’s Just Too Good to be True, But She Is: Recognition Ceremonies and Other Motivational Rituals
34: I’ve Closed My Eyes to the Cold Hard Truth I’m Seeing: Making Performance Appraisal Work
35: To Save the Time of the User: Customer Service at the Millennium
36: Where Are the Snows of Yesteryear…? Reflections on a Suggestion “Box” That Worked