Friday Fable. Aesop’s “THE MOON AND HER MOTHER”*

Posted by jlubans on October 10, 2014  •  Leave comment (1)

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“The Moon once begged her Mother to make her a gown. ‘How can I?’ replied she; ‘there's no fitting your figure. At one time you're a New Moon, and at another you're a Full Moon; and between whiles you're neither one nor the other.’"

I have to admit, my main reason in selecting this fable is Arthur Rackham’s poignant illustration; the mildly exasperated seamstress-mom with the adolescent daughter. As for a moral, well it may have to deal with not knowing who you are, generally an attributable quality of any teenager. More pertinently, changeable personalities are the dickens to deal with at work. A moody boss is not an easy person, especially given the power relationships. Give me the unflappable leader, rain or shine, whose imperturbability calms and lets reason prevail.

*Source: AESOP'S FABLES A NEW TRANSLATION BY V. S. VERNON JONES WITH AN INTRODUCTION By G. K. CHESTERTON AND ILLUSTRATIONS BY ARTHUR RACKHAM (Publisher: London: W. Heinemann; New York: Doubleday, Page & Co., 1912). Available at Gutenberg.

Please note, if you want to comment on this or past blogs the comments function is now enabled.

@Copyright John Lubans 2014

From Bees to Bradford

Posted by jlubans on February 25, 2012  •  Leave comment (0)

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“We encourage all Bradford residents to come and participate in this annual exercise of democracy.” That’s the message on the Vermont town (est. pop, 2716) of Bradford's web site.
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I’ll be inside the auditorium of the depicted Bradford Academy building on March 6 as a guest observer courtesy of Larry Coffin, the town’s Moderator.
Why will I be there? Because the Bradford town meeting is mentioned as an outstanding example of the democratic-decision making process. It is an annual event led by a moderator and not an elected or appointed boss. I know about Bradford (and Larry) from mentions in two books:

Miller, Peter. The Smart Swarm: How Understanding Flocks, Schools, and Colonies Can Make Us Better at Communicating, Decision Making, and Getting Things Done.
New York: Penguin Group 2010 (Describes the Bradford town meeting process on pp. 86-91)
&
Seeley, Thomas D. Honeybee Democracy
. Princeton, NJ: Princeton University Press 2010 (Seeley comments, on pages 221 & 223, about Larry Coffin’s 40 years of moderating Bradford’s Town Meetings.)
This year there will be a new moderator; Larry has said 40 years is enough, but he will remain one year more as the Parliamentarian who interprets Robert's Rules of Order when procedural questions come up. And, I’d guess he will be there to offer assistance and support as needed for the new Moderator.
Seeley says the effective democratic leader, based on what he has learned from his research on honeybees, is limited to the following:
1. States group’s object
2. Defines group’s decision-making process
3. Keeps group on track
4. Fosters a balanced discussion
5. Identifies when decision is reached
New England town meetings go back to 1663. That first meeting occurred in Dorchester, Massachusetts, near Boston.
Town meetings have their critics, including James Madison: "In all very numerous assemblies, of whatever characters composed, passion never fails to wrest the scepter from reason. Had every Athenian citizen been a Socrates, every Athenian assembly would still have been a mob."
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Mr. Madison makes it sound somewhat like a pro wrestling match (I’d expect Passion’s costume (yes, there is a lady wrestler by that name) to beat Reason’s every time). Of course, long after Mr. Madison spoke of Athenian mobs (true to this day!) Civil War General Henry M. Robert’s Rules of Order have helped Reason keep her scepter.
I'll be posting my observations a few days after the meeting.

Friday Fable. Aesop’s “THE THIEVES AND THE COCK”*

Posted by jlubans on January 13, 2017  •  Leave comment (0)

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Caption. Sauntering thieves; 17th century woodcut.

“Some Thieves broke into a house, and found nothing worth taking except a Cock, which they seized and carried off with them.
When they were preparing their supper, one of them caught up the Cock, and was about to wring his neck, when he cried out for mercy and said, "Pray do not kill me: you will find me a most useful bird, for I rouse honest men to their work in the morning by my crowing.
‘But the Thief replied with some heat, "Yes, I know you do, making it still harder for us to get a livelihood. Into the pot you go!’"
_________________________
One moralist has it: “The safeguards of virtue are hateful to those with evil intentions.”
If you’ve been woken at dawn, after a late night carouse, by a neighbor’s rooster cock-a-doodling, that might be reason enough to throw a shoe in its general direction. But, that’s unlikely if you live on Manhattan’s Upper West Side. If you live in Sheridan, Oregon, on Gopher Valley Road, that’s pretty much the daily drill.
For the workplace, this fable illustrates how declaring against the boss’ agenda, albeit for good reasons – often results in reproach, not praise. Kelley’s study on leadership (and my personal experience) finds that the odds are even that a star follower will be punished for speaking the truth. Half the time it will be a KITA (kick in the ass) or a POTB (pat on the back.)
Like the thief, the bad boss (insecure, petty, jealous, etc - take your pick) will find a reason to punish you for questioning her actions and intentions.
With those 50-50 odds, it’s understandable why workplace “survivors” never speak up. Good leaders seek the painful truth and deal with it; bad leaders do not.

*Source: AESOP’S FABLES A NEW TRANSLATION BY V. S. VERNON JONES WITH AN INTRODUCTION By G. K. CHESTERTON AND ILLUSTRATIONS BY ARTHUR RACKHAM (Publisher: London: W. Heinemann; New York: Doubleday, Page & Co., 1912). Available at Gutenberg.


© Copyright John Lubans 2017

Friday Fable: More Music to Manage By

Posted by jlubans on June 21, 2013  •  Leave comment (0)

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Caption: When I Get Through With You by Patsy Kline

Them That Ain’t Got, Can’t Lose.
(If your budget’s always been low, you ain’t got much to lose, but you will anyway. If your budget is higher than most, there’ll be concern at the top about doing you wrong. )

I’m Going Someplace I Hope I Find.
(When we start in with a new idea, sometimes we do not know where we are going. No reason not to go; some destinations reveal themselves. Like the man said, a long walk is better when you do not have a destination in mind.)

I Don’t Know Whether To Kill Myself or Go Bowling.
(A good song to keep in mind when the inanity around you regardless of the enterprise gets to fever pitch and out of proportion to what needs doing. Go bowling. Even alone.)

Somewhere Between Lust and Sitting Home Watching TV.
(Similar to the above conundrum, but not as poetical as Wordsworth’s line, “Something between an hindrance and a help,” from his Michael: A Pastoral Poem, but close. Hah!)

Who’s Gonna Take the Garbage Out When I’m Dead and Gone?
(I used this song title for when we experimented with cutting the direct reporting relationships between staff and administration. It was an attempt to free up the former – to give them more elbowroom for decision-making. Much consternation ensued, but some staff were overly gleeful – “Hell, yes!” and so I had to rein in the enthusiasm with a reminder that there was more to supervision than just the line on the organizations chart. My new role was still a leadership one and not to be forgotten. A few expressed their dismay at being turned lose. They did not want the line erased. Most humored me. Probably better if we had used a tentatively dotted line rather than obliterating it. Live and learn by doing.

I Borrowed the Shoes, But the Holes Are Mine.
(I’ve used this song title numerous times to reflect that, unlike too many writers - in my field of libraries - who theorize and express interest in new ways of organizing, we actually did the theory we wrote about. Trying it is what matters. Wearing those borrowed shoes and putting your own holes in ‘em is when you learn. Doing, of course, puts you at risk. So be it.)

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Caption; Johnny Cash
When I’m Alone, I’m in Bad Company.

(A good song to reflect on when you begin to believe you have THE answer and all others are inferior. Think again. Another reason for teamwork. Really good teams help reign in the rampant ego.)

And we’ll end this Friday’s Fable (More Music #3) with one from Memphis, the home of the King:
True Love Travels On A Gravel Road.
Kind of like “It’s Not Love, But It’s Not Bad.” There are bumps, potholes and detours aplenty on the road to mature relationships, at home or office. You might even plunge into a sinkhole. Learn from that gravel road.
“Elvis has left the building.”

Babrius’ THE MOUSE AND THE BULL*

Posted by jlubans on April 06, 2021  •  Leave comment (0)

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Caption: The Mouse (in a hole in the Wall) taunts the bull

A BULL was bitten by a Mouse, and, pained by the wound, tried to capture him.
The Mouse first reached his hole in safety, and the Bull dug into the walls with his horns, until wearied, crouching down, he slept by the hole.
The Mouse peeping out, crept furtively up his flank, and, again biting him, retreated to his hole. The Bull rising up, and not knowing what to do, was sadly perplexed.
The Mouse murmured forth, "The great do not always prevail.
There are times when the small and lowly are the strongest to do mischief."
__________
Here the wee mousie puts one over on Ferdinand the Bull.
How does this apply to the workplace?
With just a little imagination - and my magic wand - I can relate that sanctuary Wall to a few experiences I have had with HR.
Ever seeking to avoid law suits and an organization’s embarrassment, HR sometimes produces rules and regs that stymie administrators from moving out or even disciplining ineffective people.
Like the mouse, these folks quickly learn they are safe in the HR constructed wall and that only self-sabotage or a cash payment will un-lodge them.
Yes, yes, I know HRs intentions are noble and well-intended and meant to protect employees from capricious administrators (like me).
Alas, sometimes those layers of protection backfire and result in no action taken to remedy poor performance.
Talk about a staff morale buster!
Another example is apparent in how the “mice” can hobble a basic American constitutional right - the freedom of speech (and the intellectual freedom to think for myself).
Take a look at the controversy surrounding Andy Ngo's book, “Unmasked: Inside Antifa’s Radical Plan to Destroy Democracy”.
The rightly famous Powell’s Books in Portland, Oregon had to promise the blockading antifa “mice” and the store’s censoring union employees they would only sell the book online and not display or promote it in their retail bookstores.
A fairly objective report can be found in Reason magazine.

*Source: Babrius, Fable 112 in Cooper, Frederic Taber, editor (1864-1937), “An argosy of fables; a representative selection from the fable literature of every age and land”. New York: Frederick A. Stokes Company. 1921.

© Copyright all text John Lubans 2021

“Well I can't stay inside talkin' Gotta get outside rockin'”

Posted by jlubans on March 18, 2021  •  Leave comment (0)

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Caption: The vast Doce Cuarenta (12/40) coffee house* on the outskirts of Todos Santos, Baja California Sur, Mexico. (Photos by author, March 2021)

My title comes from the lyrics to “Cappuccino Bar” by the rocker and musical maestro, Jonathan Richman.
Overly caffeinated, Mr. Richman is itchin’ to do something besides talkin’. He bolts from the coffee bar and sings:
“… I'm out there with my guitar
Playin bang bang rock and roll.”
This by way of introduction to an exploration of how coffee and cafes help get one creatively going!
How is that?
Well, there’s the caffeine.
Studies confirm that caffeine “suppresses unwanted and unnecessary insights and instead helps you focus on the work at hand” – in other words with caffeine you don’t day dream, you stay on task, you buckle down and “pick that bale of cotton”.
Doing so, coffee blocks “your ‘monkey brain’ which is constantly jabbering …”.
Coffee, it is claimed, helps you listen to your inner (and linear) “ox brain” and - steady as an ox - allows you to plod forward step by step to get the job done.
OK.
But, you can brew your own coffee and stay at home or in the office – no need to go out.
Does going to a café add value? Are we more creative in a café than at an office desk?
The BBC has answers.
Besides the chemical effects of caffeine, there are good reasons to step out.
Reason 1- Background noise.
It’s asserted that if you’re very slightly distracted from the task at hand by ambient stimuli, it boosts your abstract thinking ability, leading to more creative ideas. A low-to moderate ambient noise can boost your productivity.
Reason 2. Observing others working inspires one to get working.
Being around other people engaged in work or study can put you in a mood to do likewise. Like going to the gym, we see the guy next to us lifting twice as much weight as we are. We put down the 15-pound dumbbells and go with the 35 pounders. This is termed the social-facilitation effect.
Reason 3. Visual variety
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Caption: Green farmer depicted at Doce Cuarenta.

Working from home (or the office) can get boring; oen we sit in the same chair and look at the same four walls, the same windows. And we do it solo, often in silence.
But, in a café, unfamiliar noises, the movement of people, the retail environment and the variety in interior design can provide enough distraction to help us be our sharpest and most creative. “Visual stimulation – how the place is decorated – has an effect on people’s creative thinking process.” Researchers call it “convergent creative thinking.”
Reason 4.
The café’s ‘air of informality.’

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Caption: Featuring indoor and outdoor seating, a place for everyone. A Todos Santos author friend told me it’s where she goes to write.
Unlike the implied formality of a Zoom pixelated conference room, "there is an air of informality when meeting up at a café.” That informality hearkens back to Ray Oldenburg’s, the “third place”, that one leg of a satisfactory life’s tripod: home, job, and “other place”. It’s where the regulars welcome each other with small talk, exaggeration, good humor and kindness. Where no one remains a stranger, as long as they adapt to the norms of the place and await an invitation to join in. I wrote about one such place back in 2011.
The informality and camaraderie found over time in a cafe can lead to collaboration, can lead to friendship, can lead to good group effort.
Even if you remain solo – I, the inveterate introvert - the good vibe of a third place can foster good feelings within yourself.

*You’ll find Doce Cuarenta on a dirt road well off the La Paz highway going north from Todos Santos. It sits amidst landscaped grounds, palm trees and other greenery bordering sandy gravel parking lots.

© Copyright all text John Lubans 2021

Lessing’s THE SHEEP AND THE SWALLOW*

Posted by jlubans on March 16, 2022  •  Leave comment (0)

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A SWALLOW alighted on the back of a Sheep, to pluck a little wool for her nest.
The Sheep, unwilling to lose any of his coat, tried to shake off the intruder.
"What makes you so unfriendly towards me?" asked the Swallow.
"You allow the Shepherd to shear you of your wool from head to foot; yet you grudge me the smallest bit of it.
Whatever is the reason?"
"The reason," replied the Sheep, "is that you lack the skill to take off my wool in the same easy manner that the Shepherd shears me."

__________
How one is fleeced matters. Ditto for the manner of being bilked, defrauded, diddled, fiddled, hustled, squeezed, and swindled.
If we feel unhappy being “done to” when flying economy, we feel much better in business class. The “done to” in shrink sized economy become “done for” in super-sized biz class.
When travelers are surveyed about flying guess who praises the experience? It ain’t economy class.
We are all subject to being shorned; how we feel about it and how we understand it comes down to how we are treated, how we are respected or not, how we are put on eternal hold (depicted) and/or forced to chat with robots.
Had the swallow asked before plucking, perhaps the sheep would have said, “My privilege” and kindly shared his wool.

*SOURCE: Lessing, Fables, Book III, No. 3. Translated by G. Moir Bussey.Excerpted From: Cooper, Frederic Taber, 1864-1937. “An argosy of fables; a representative selection from the fable literature of every age and land.” New York: Frederick A. Stokes Company. 1921.

------------------

And, don’t forget Lubans' book on democratic workplaces, Leading from the Middle

© Copyright text by John Lubans 2022

Attitude

Posted by jlubans on September 11, 2010  •  Leave comment (0)

This November I dust off my "Attitudes" workshop for a full day session in Atlanta. Whenever I do this workshop, I wonder if the people that are participating have been "sent" - sent in like their boss has told them in a most discreet way, of course, they need to turn around their BAD 'tude. Of course, anyone "sent" knows the score. The thought of all those grim faces gives me pause, sort of like a Christian about to be served up as an appetizer to the lions at the Coliseum.

But, my real reason for posting is to share this charming and highly evocative ad from Southwest Airlines - the book has two chapters on teams at SWA. The flight attendant's bonhomie and posture remind me, inexplicably at the moment, of paintings by Hals, Rubens, or Vermeer. I have not yet found the painting that's in my mind's eye (a laughing woman, in a yellow blouse, head tipped back) but I feel confident it is out there. Help me please if you have an idea. (N.B. I am using this ad with SWA's permission, September 8, 2011. The person pictured is a flight attendant at SWA.)
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Friday Fable. Abstemius's (Sir Roger L'Estrange) “The Mice and the Oak”*

Posted by jlubans on February 05, 2016  •  Leave comment (0)

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Caption: Mouse munching on acorn.

“The Mice found it so troublesom to be still climbing the Oak for every Bit they put in their Bellies, that they were once to set their Teeth to't, and bring the Acorns down to them; but some wiser than some, and a Grave Experienc'd Mouse, bad them have a care what they did; for it we destroy our Nurse at present, who shall feed us hereafter?”

“Resolution without Foresight is but a Temerarious Folly: And the Consequences of Things are the first Point to be taken into Consideration.”

The “Grave Experienc'd Mouse” has got it right. We deforest the land at our own risk just like we do when, presumptuously, we rush through a policy without considering worst-case scenarios. And, acts of “Temerarious Folly” arm the naysayers, those who resist change regardless of necessity. They point to the unintended consequences of the past as sufficient reason to do nothing.

*Source: Aesop’s Fables translated by Sir Roger L'Estrange, 1692.

© Copyright John Lubans 2016

Friday Fable. Abstemius' (Sir Roger L'Estrange) “An Eele and a Snake”*

Posted by jlubans on January 29, 2016  •  Leave comment (0)

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Caption: Jellied eels, a favorite London Cockney snack.

“You and I are so alike, says the Eele to the Snake, that methinks we should be somewhat a-kin; and yet they that persecute me, are afraid of you. What should be the reason of this? Oh (says the Snake) because no body does me an Injury but I make him smart for't.”
“In all Controversies they come off best that keep their Adversaries in fear of a Revenge.”

So, bite your tongue or bite the attackers head off? Abstemius (15th century) suggests that the fear – not necessarily action - of “a Revenge” is what keeps the adversary at bay. Snarling like a junkyard dog will get you labeled as uptight, thin-skinned, paranoid, and, horrors, un-cool!
In the workplace we're told to turn away, that karma will come around and bite the maligner. Eventually.
Instead, cultivate humor as your vehicle of revenge, the snake’s stinging bite; petty people abhor ridicule.

*Source: Aesop’s Fables translated by Sir Roger L'Estrange, 1692.

© Copyright John Lubans 2016

Friday’s Fable: Jupiter and the Two Sacks*

Posted by jlubans on July 20, 2012  •  Leave comment (0)

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Jupiter has given us two sacks to carry. One sack, which is filled with our own faults, is slung across our back, while the other sack, heavy with the faults of others, is tied around our necks. This is the reason why we are blind to our own bad habits but still quick to criticize others for their mistakes.”
Re-reading this little bit of wisdom, I was reminded of one of the major mistakes - along with a multitude of inherent limitations - we are prone to make in performance appraisals, that of the “Fundamental Attribution Error.” In brief, this happens because of our tendency to attribute favorable outcomes for ourselves as caused by our excellent internal qualities (fairness, hard work, perspicacity, etc.) while seeing our failures as caused by external forces (misfortune, envy, etc.) beyond our control.
However, when we view the outcomes of other people we use the opposite view – we tend to see the others’ success as a product of luck and their failure as a reflection of their less than admirable qualities: incompetence, laziness or something else within their control. En Garde!

*An Aesop's fable, translated by Laura Gibbs (2002)



Friday Fable: Aesop’s “The Old Man and Death”*

Posted by jlubans on January 10, 2014  •  Leave comment (0)

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Caption: “Ooh, ahh, er, I meant that figuratively, no, no, liter…aw hell you know what I meant….”

“AN OLD MAN was employed in cutting wood in the forest, and, in carrying the faggots to the city for sale one day, became very wearied with his long journey. He sat down by the wayside, and throwing down his load, besought ‘Death’ to come. ‘Death’ immediately appeared in answer to his summons and asked for what reason he had called him. The Old Man hurriedly replied, ‘That, lifting up the load, you may place it again upon my shoulders.’”

WHEN ALL seems lost and you are feeling particularly sorry for yourself, don’t send out those invitations for a pity party just yet. Instead lift that load – whatever it may be - and go on for a few more miles. Once arrived, you might be in luck: the price of wood is high and going higher. “Sweet are the uses of adversity,” sayeth Mr. Shakespeare.

*Source: AESOP'S FABLES By Aesop Translated by George Fyler Townsend (probably from this edition): “Three hundred and fifty Aesop's fables”. Chicago, Belford, Clarke & Co., 1886.
Available at Gutenberg:


Leading from the Middle Library of the Week: , Alberta, Canada


Friday Fable. Aesop’s “THE MAN AND THE SATYR”*

Posted by jlubans on August 28, 2015  •  Leave comment (2)

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Caption: Illustration by ARTHUR RACKHAM, 1912.

“A Man and a Satyr became friends, and determined to live together. All went well for a while, until one day in winter-time the Satyr saw the Man blowing on his hands. ‘Why do you do that?’ he asked. ‘To warm my hands,’ said the Man. That same day, when they sat down to supper together, they each had a steaming hot bowl of porridge, and the Man raised his bowl to his mouth and blew on it. ‘Why do you do that?’ asked the Satyr. ‘To cool my porridge,’ said the Man. The Satyr got up from the table. ‘Good-bye,’ said he, ‘I'm going: I can't be friends with a man who blows hot and cold with the same breath.’”

Isn’t this just how some friendships come to an end, over some inane misunderstanding? The man “blows hot and cold”, so the satyr abandons the friendship. Why does he not accept that the same action might be the result of two different causes?
A long time friend of mine ceased being a friend. Why, I have no reason. Was it me or was it a series of things that resulted in his turning away?
Maybe the man in the fable should have said to the satyr something like, “Are you serious? You want to quit being friends because I blow on my hands and on my soup, an easily explainable behavior?”
May not make any difference, but worth a try.

*Source: AESOP'S FABLES A NEW TRANSLATION BY V. S. VERNON JONES WITH AN INTRODUCTION By G. K. CHESTERTON AND ILLUSTRATIONS BY ARTHUR RACKHAM (Publisher: London: W. Heinemann; New York: Doubleday, Page & Co., 1912). Available at Gutenberg.


© John Lubans 2015

Krylov’s THE ELEPHANT IN FAVOR*

Posted by jlubans on October 17, 2018  •  Leave comment (0)

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Caption: Krylov’s tiny pug chasing the elephant. Moscow. 197
6

ONCE upon a time the Elephant was high in favor at the Court of the Lion, King of beasts.
All the animals of the forest began to gossip, and many were the guesses they made as to how the Elephant had become such a favorite.
"He is not a handsome beast," the animals all agreed, "he is not even amusing.
And as for his habits, he certainly has very bad manners!"
"If he only had a brush like mine," said the Fox, proudly whisking his fine, bushy tail, "I should not have thought it so strange!"
"Or if he had big, strong claws like mine," rejoined the Bear, "it would not have been so extraordinary.
But, as we all know, the poor beast has no claws at all!"
"You don't think, do you, that his tusks got him into favor?" broke in the Ox. "Is it possible that they were mistaken for horns, like mine?"
"Do you mean to tell me," demanded the Ass, shaking his ears, "that you really none of you know what it is that has made the Elephant so popular at Court?
Why, I guessed the reason right away! If it had not been for his beautiful long ears, he would never have got into favor!"
____________
This was not the only time Krylov would use the elephant as a foil for pretentiousness.
His THE INQUISITIVE MAN introduced the phrase, “the elephant in the room”.
And, there’s the one on the
THE ELEPHANT AND THE PUG-DOG” (depicted).
Krylov’s technique is first to show the jealousy of the other courtiers – how could the elephant be popular when he lacks their attributes: a “fine, bushy tail”, or “big strong claws” or the Ox’s horns? Besides he is ill mannered, neither handsome nor amusing!
Case closed!
But, not to be outdone, the Ass knows exactly why. Like himself, the elephant has “beautiful long ears”, the obvious reason for King Lion’s esteem.
Of course, Krylov is mocking the Czar’s courtiers and their petty rivalries and jealousies. Doing so got him into trouble, but being the Czar’s favorite, his excommunications were brief and he returned to have the last laugh.
Let’s leave the Court and take a peek at any C-suite to see who is riding high and who is not.
Is there much difference between Krylov’s animal courtiers and the C-suite denizens? Is the level of envy and jealousy amongst all of those in or out of favor any less in the C-suite?
What then is the leader’s role? Smile and say, “It’s just office politics”? Or does the leader set the standard of never talking behind someone’s back, of never criticizing someone to others?
What would you do?

*Source: Krilof and his fables, by Krylov, Ivan Andreevich, 1768-1844; Ralston, William Ralston Shedden, 1828-1889. Tr. London, 1869.
__________
To purchase a copy of Fables for Leaders, at a 30% discount through November, click on this button:


Or, you can buy a full price copy at AMAZON.

For those with personal libraries full up, borrow a copy at your library. If not on hand, ask them to get a copy.

© Copyright John Lubans 2018

Days in the Woods

Posted by jlubans on April 24, 2013  •  Leave comment (0)

Adventure-based education (aka “experiential learning”) can be helpful in creating high performing teams. However, going out in the woods, doing “trust falls”, or rappelling down a cliff does not result automatically in world-class teams. From years of personal experience with adventure-based learning, I have found that these elements are essential:
1, Willing participants. Just because your boss says you must is not enough of a reason to be enthused about a treetop “high ropes” course or any other adventure program. All of my adventure learning activities, personal and organizational, were voluntary. Of course, being there does not suggest an uncritical acceptance nor that your experience will be superior to a traditional indoor class - it is very much up to the open and willing individual learner to take what he or she learns and make the transfer from the woods to the workplace.
Reminiscing over a group photo from my former employer’s first adventure event - an overnight rock climb at Hanging Rock State Park - I see several faces of people who were instrumental in leading our successful change initiative. They were open and willing to look at how we worked and how we could do better. I like to think that what happened at Hanging Rock influenced us in positive ways; maybe it was only to confirm how we were going to work together, but I think we did see each other differently – in good ways - after that weekend at Hanging Rock.
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Caption: Established new relationships in this wildly fun activity, everyone getting up on a two-foot square platform. Try doing this while maintaining the hierarchy!

2. Tuned-in facilitators (the people leading the event.) These leaders have to focus discussion so it addresses the reasons for being there – backpacking or the rock climb or the “low ropes” is not the real reason. Mastering the two person “Wild Woozy” – something I have never done – is an accomplishment, but it is not the end reason for the activity.
How you and your partner worked together is the learning. In my rock climb example, the real reason was to give permission to try out new ways, to support each other, to take risks and to realize there were multiple ways of doing something. And, it was important for peers and supervisors to see each other in ways different from an office setting.

3. Peers as participants. The people with whom you work need to be present. In my case, while the adventures were offered to the organization at large, most of the participants were my co-workers and divisional supervisors. On a rare occasion, we would have a participant from an external group; that was good, but I realized the limitations of one person’s being able to do much of anything – beyond personal growth - with what she learned from our day(s) in the woods.

4. The leader as participant. This is risky. The boss might slip and fall into a bog hole and be left wet and feeling like a doofus. Or the leader might struggle up the cliff acrophobically, for all to see.
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Caption: I had a hard time making it to the top.
A junior staff member turned out to be a prodigious rock climber and did the climb twice; stopping both times to relish the open landscape view 2500 feet below. Here’s another picture of one joyful participant reaching the top. I wish I’d felt that way!
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Or, the boss’s idea for solving a problem might be ignored by the group. You, the boss, have to be ready for that to happen. When group members see the leader supporting an idea, regardless of source, they understand the boss appreciates good ideas from all over, not just from the titled. Once the staff see you more as a colleague and less a supervisor, the more likely they will become active participants in your change initiative.

5. A real challenge. There has to be a manageable and meaningful challenge for every participant. You may relish dangling from a rope against the cold granite of a cliff face; but you might not be the happiest camper when waking up in a wet sleeping bag, in a drenching rain and figuring out, with the group, how to start a fire, keep dry and get hot food.
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And challenges do not always require a win. Whether a participant makes it to the top or not is less important than for the difficulty encountered and dealt with along the way. Adventure learning adds challenge through perceived risk.
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Caption: The safety drill before rappelling into the Hurricane Island quarry.
In the rock climb, we’re harnessed in, wearing helmets, with belayers at the top and bottom of the climb; injuries - beyond scrapes and bruises - are highly unlikely. Most of us will be challenged – to the point of trembling legs - and if we make it, we’ll be exhilarated (I did it!) and happy it’s over. We may be surprised at our meeting the challenge head on; even better if we thought we could not!
What made the difference? It’s something to think about the next time we find ourselves up against it at work.
And, if we do not make it up the cliff – “failure” - we’ll also have something to think about. What got in the way? What would I do differently? Did I use all available resources?
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Caption: Setting forth into the unknown. An open water crossing, Penobscot Bay, Maine Coast.

6. Team-based adventure. Being there has to be more about the team, the group than the individual. That is why the “Wall” activity, which cannot be performed solo, is a better team builder than is the infamous Pamper Pole.
While I learned a great deal about myself from my Outward Bound expeditions (with strangers) I also learned about how groups evolve and about leadership and followership and about how a group may fail to develop. I learned how unusual it is for a group to “click”, to feel good about itself and not worry about who’s top dog or if everyone is doing his or her fair share of cooking or rowing or cleaning up.

7. A continuum of learning. Finally, your adventure has to be part of a staff development program that builds on and reinforces what is learned with each adventure. Our organizational approach to staff development was, alack, more hit and miss, with few offerings – we did not have a training platform on which to build. Follow up seminars could have introduced theories and discussion about group dynamics, conflict resolutions, team development, and communication. Another time.

For more on this topic, see Leading from the Middle’s Chapter 19: “A Gift from the Woods” and Chapter 4: “Letting Go: A Reflection on Teams That Were.”


The Kindness of Strangers

Posted by jlubans on June 02, 2015  •  Leave comment (1)

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Caption: Stopp!

Eighty kilometers south of Tartu, Estonia, we found ourselves stranded in Valga. I last saw our bus from about 50 yards back as I ran after it, waving my arms and yelling for it to Stop! (or Stopp! in Estonian.)
No big deal, a sunny day, surely another bus would be along soon? We'll laugh about this in a day or so.
True, but the missed bus had my backpack and our suitcase on it. And if the driver did not drop those items off in Tartu ?why should he? - then they'd wind up in St. Petersburg, formerly Leningrad, Russia. Imagine how long it would take, if ever, to get those items out of Russia.
So, after recovering our breaths - the absconding bus still visible a quarter mile down the highway - Sheryl and I schemed how to catch it. Perhaps a private car could head it off? But reason prevailed. The bus driver didn't stop when he could see me in his rear view mirrors, so was unlikely to stop for someone waiving him down from a speeding car! Besides, where was I going to commandeer a private car?
Our next thought was to get a message to the bus terminal in Tartu so the agent could get our luggage off. We asked a taxi driver but he did not speak English. He did tell us there was either a train or a bus in a few hours, pointing to a video display on the side of the shared train/bus station building. This was Sunday so not many people were around; the station ticket offices were closed.
Then we spotted a young red-haired woman on the train platform. She said she spoke English "a little bit." She quickly understood our predicament and willingly googled the bus company's numbers and called, first to Riga (our starting point) and then to Tartu, speaking in rapid Estonian.
A complete stranger, she helped us. She arranged to have the luggage taken off the bus and left at the Tartu bus station. "These things happen," she said consolingly. With a wave, our angel got into a waiting car and went out of our lives.
Waiting for the next bus - in the dappled sunshine of a little park in Valga - I thought about kindness. And that I tell my classes early on about how and why humans cooperate, that our inclination is to help each other. Stuff may get in the way of our doing so, but our first reaction is to help. And, I go on, our willingness to help strangers is why we have survived over the millenia. Undoubtedly, there are humans with more of the selfish gene (if it exists) and less willing to help ?the jerks? but for the most part we have an innate desire to help each other.
Our abandonment and rescue in Valga relates to an anthropological study discussed on NPR.
The lead author explained: "Sharing and cooperation is crucial to survival? So [tribe members] evolved mechanisms to cooperate with unrelated individuals."
The researchers studied existing tribes of hunter-gatherers and their cooperative relationships with non-family members. There's a very practical reason: "hunters only find food about 75 percent of the time. That would mean a family would go hungry one day out of four. But that doesn't happen because unrelated neighbors learned to share their food."
And interestingly there was support in this study for the "Collective Intelligence" result of another study on why some teams are smarter than others. That latter study found that, among a couple other factors, teams with more women outperformed teams with more men.
The anthropological study found that when males and females have equal roles in decision-making ?including which tribes to join? the result is an optimal mix of family and strangers. Instead of rejecting anyone not a family member the mixed tribes of family and strangers cooperate and strengthen their likelihood of survival.
While our red haired angel of Valga is far away from the Palanan Agta tribe of the Philippines and Congo's Mbendjele BaYaka tribe, still there's an exclusively human link - the kindness of strangers.

? John Lubans 2015

Friday Fable. Aesop’s “The Crow and the Serpent”*

Posted by jlubans on August 08, 2014  •  Leave comment (0)

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“A CROW in great want of food saw a Serpent asleep in a sunny nook, and flying down, greedily seized him. The Serpent, turning about, bit the Crow with a mortal wound. In the agony of death, the bird exclaimed: ‘O unhappy me! who have found in that which I deemed a happy windfall the source of my destruction.’"

And, so it can be at work. Sometimes, in haste, what we think is the best solution turns out to be the worst. The difficulty for the manager is knowing when to “leap” on a solution and when to “look” and think twice. In an organization of “yes people”, accommodators, and compromisers, the lack of spirited disagreement can lead to poor choices.

*Source: AESOP’S FABLES By Aesop Translated by George Fyler Townsend (probably from this edition): “Three hundred and fifty Aesop’s fables”. Chicago, Belford, Clarke & Co., 1886.
Available at the .

N.B. ”Leading Change”: A seminar on leading and following change in libraries and other organizations.
Sponsored by the University of Latvia. August 25-28. By John Lubans & Sheryl Anspaugh. At Ratnieki Conference Center, near Sigulda, Latvia. Instruction in English. Cost: 170 €. Includes tuition, accommodation, meals and transport from Riga.

On August 29th there’s a special reason to be in Latvia: the grand opening of the National Library of Latvia in Riga!

@Copyright 2014 John Lubans

“Slackers of the World, Unite. You have nothing to lose but your YouTube”

Posted by jlubans on April 04, 2016  •  Leave comment (0)

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Caption: Frederick dreaming. Leo Lionni. 1967

There may yet be hope for the torpid among us. A research study in the prestigious Nature magazine, as reported in an NPR story, “Before You Judge Lazy Workers, Consider They Might Serve A Purpose” offers up some unconventional insights on slackerism. (As a side note, the ant researcher is a university professor of agriculture and thereby has considerably more credibility than, say, a behavioral psychologist mashing something up for a TED talk.)
Slackers don’t get a lot of good press. Usually they serve as a contrast to the strivers, the ambitious, and the contributing members of society. Well, it appears that slackerism is to be found in other places than in Mom’s basement bedroom. The insect world is full of laziness; it’s abuzz with it. Observe the meandering ant, ogling the sights, while his mates get down to it pulling 5 times their weight in food or behold the snoozing ant while dozens of intertwined ants sacrifice all in service as a bridge for their bretheren rushing home with the bacon. NPR’s story states, “At any given moment, … half of (the) ants are basically doing nothing. They're grooming, aimlessly walking around or just lying still.”
How can this be? We are taught a life’s lesson in Aesop’s story of the
and the industrious, yet heartless, ants. Speaking of Aesop, does not Greece and her unforgiving debtors come to mind? Aesop’s counsel is direct, goof off and die. Not to be outdone, America’s Poor Richard offers up “the sleeping fox catches no poultry, there will be sleeping enough in the grave!” (emphasis added)
Well, there may be good reason for the fox to sleep.
Less final are the derisive smirks and scowls of the busy bees in our cubicle hives as I game, Facebook, and YouTube away the day.
From the Nature study’s abstract: “Evidence of the replacement of active workers by inactive workers has been found in ant colonies. Thus, the presence of inactive workers increases the long-term persistence of the colony at the expense of decreasing short-term productivity.”
In other words, please, this suggests that slackers have purpose, a raison d'être if you will; they are simply conserving their energy for when their number is called; for when they get to strut their stuff.
On the other hand, the office mate gazing off into the middle distance might be more poet than slacker. They might even be like Leo Lionni’s Frederick, the story of a poet/musician/raconteur Mouse, who, in winter, summons up images of warm summer days and happy times for the other mice.
When the ever-industrious-you is worn out, turned out to pasture, or found face down in a cubicle, the slacker next door is going to step up and in for you and make sure your pension or disability check arrives on time.
It seems slackerism is a component of natural selection or evolution; once the strivers in an ant colony burn out or die, the slackers pick up the slack, so to speak.
So, the next time you find yourself muttering that the bum in the next cubicle is not doing his share and you have to do more work because of his laziness, there might be a good reason for it. Alas, since humans may be more ambiguous than ants, “(t)he person slacking off at work might be a genuine slacker — or might be thinking through a complex problem. Sometimes being effective means getting perspective.” Let’s hope it is the latter and not the former.

© Copyright John Lubans 2016

Sale extended for Christmas and New Year's

Posted by jlubans on December 01, 2018  •  Leave comment (0)

Another reason to get your copy of Fables: Because it is illustrated by the illustrious Béatrice Coron! See her fabulous animated art for Dave Mathews with the songs “That Girl Is You” and “Again and Again”.
So, due to popular demand (see how easy it is to slip into advert talk?) act now and take 30% off your order of Fables for Leaders, through December, by clicking on this button:

Or, you can buy a full price copy at AMAZON.

My 2010 book, Leading from the Middle, is also available at Amazon.

“A FOWLER AND A PARTRIDGE” by Sir Roger L'Estrange* (1692)

Posted by jlubans on March 09, 2018  •  Leave comment (0)

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Caption: Illustration by CHARLES ROBINSON, 1912.

A Fowler had taken a Partridge, and the Bird offer’d her self to decoy as many of her Companions into the Snare as she could, upon Condition that he would give her Quarter.
No, says he, you shall die the rather for that very Reason, because you would be so base as to betray your Friends to save your self.

THE MORAL. Of all scandalous and lewd Offices, that of a Traitor is certainly the basest; for it undermines the very Foundations of Society.
_________
And so it can be at work.
Has this ever happened to you?
After a leadership change, you find yourself on the outs with the new leader.
Your many years of good effort and achievements are now for naught.
So, in defense and to retain some dignity you turn to a close colleague someone you’ve worked side by side with in improving the organization, vastly for the better.
You ask that person if they will stand by you.
The response, indirectly, not to your face, is “No”. No explanation is offered.
Like L'Estrange’s Partridge, the trusted colleague is looking out for Number One; no risking their future!
I wonder if the betrayer has any regrets? Is the treachery worth it?
It wasn’t for the Partridge.

*Source: Aesop’s Fables translated by Sir Roger L'Estrange, 1692.

For more fables to guide one’s leadership or followership, get your copy of . Or get your library to order a copy. Just tell the information desk you want the book!

© Copyright John Lubans 2018

The Fable of The Coyote and the Ape*

Posted by jlubans on January 01, 2021  •  Leave comment (0)

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Photo by Lorne Kenyon, December 24 2020 in Bellingham, WA. USA (Used with permission)

"Any animal without a tail is banished from my kingdom!" proclaimed the lion-king.
He waved his own tail dramatically. "All animals must have tails. If not, be gone before nightfall!"
The ape had no tail, so he packed his bags and prepared to leave.
He was surprised to see the wily coyote packing her bags too.
"You have a most impressive tail!" said the ape. "The lion-king's command doesn't apply to you."
"True," said the coyote. "But this king is a danger to us all: at any moment he could condemn me for no reason just as he has condemned you."
___________________
A colleague inquired recently, “Are there Aesop fables with coyotes?”
Alas, no, but – taking great editorial liberty – I have replaced the fox in Laura Gibbs, “The Fox and The Ape” with a foxy coyote!
It seems a perfect fit.
The coyote – surviving off the land – knows a capricious leader when he sees one.
Yes, the lion may be a harmless eccentric. But, the coyote knows better. The lion’s random act of banning tail-less creatures likely presages more oppression.
Like Orwell’s Napoleon the pig, our Lion is well on his way to proclaiming “All Animals Are Equal, Some Animals Are More Equal than Others” and justifying further subjugation of anyone resisting his goal of totalitarianism.
There are no Stalin-like bosses, you say!
Well, what about the petty tyrant, the one that schemes, undermines and plots your demise?
True, you’re not going to be taken out back and shot in the head.
Instead, the restrained tyrant conspires for your rigged departure, a less brutal form of liquidation.

*Source: Laura Gibbs, the Fox and the Ape.

© Copyright all text John Lubans 2020

Friday Fable. Aesop’s “JUPITER AND THE TORTOISE”*

Posted by jlubans on December 25, 2015  •  Leave comment (0)

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Caption: “Bruņurupucis” (Turtle) in Winter at Jurmula Beach in Latvia, heading out, house and all, to the Baltic Sea.

“Jupiter was about to marry a wife, and determined to celebrate the event by inviting all the animals to a banquet. They all came except the Tortoise, who did not put in an appearance, much to Jupiter's surprise. So when he next saw the Tortoise he asked him why he had not been at the banquet. ‘I don't care for going out,’ said the Tortoise; ‘there's no place like home.’ Jupiter was so much annoyed by this reply that he decreed that from that time forth the Tortoise should carry his house upon his back, and never be able to get away from home even if he wished to.”

So, now we know how the turtle got its carapace; well in advance of the tiny house movement. And, it goes to show that a blasé answer might get you more blowback than you want. Be not a dolt; mind your manners. There’s a reason.
I recall how - when answering Suggestions and Questions in a public forum - sometimes I’d make a supposedly funny reply instead of taking the question seriously. While I apologized, I probably should have had a more sensitive ear. Taking the question seriously, I’d follow a different path for repairing something broken or fixing a policy or situation in need of improvement rather than dismissing it out of hand for a cheap laugh. Sort of like Jupiter’s turtle, stupid things said and done can become a burden.

*Source: AESOP’S FABLES A NEW TRANSLATION BY V. S. VERNON JONES WITH AN INTRODUCTION By G. K. CHESTERTON AND ILLUSTRATIONS BY ARTHUR RACKHAM (Publisher: London: W. Heinemann; New York: Doubleday, Page & Co., 1912). Available at Gutenberg.

© John Lubans 2015

Friday Fable: La Fontaine’s “THE (HOUSE) OF SOCRATES.”*

Posted by jlubans on May 24, 2013  •  Leave comment (0)

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Caption: Reminiscent of Diogenes abode** this house might have appealed to Socrates.

“A house was built by Socrates
That failed the public taste to please.
Some blamed the inside; some, the out; and all
Agreed that the apartments were too small.
Such rooms for him, the greatest sage of Greece!
'I ask,' said he, 'no greater bliss
Than real friends to fill e'en this.'
And reason had good Socrates
To think his house too large for these.
A crowd to be your friends will claim,
Till some unhandsome test you bring.
There's nothing plentier than the name;
There's nothing rarer than the thing.”

No fool celebrity, Socrates knew about the scarcity and evanescence of true friendship. He built his house for his few “real” friends.
And so it goes at work. If all of our friends are from work, then our retirement may well be a lonely one. A few of those friendships do survive, but most do not. Maintaining relationships is a struggle, to be sure. Once absent, the heart may not grow fonder; instead it may grow forgetful.
And that works both ways. Like my retired university friend responded when I asked him why he had moved to a distant retirement community instead of living in the one preferred by his university colleagues: “I had to work with those bastards for forty years!”

*Source: THE FABLES OF LA FONTAINE Translated From The French by Elizur Wright. [original place and date: Boston, U.S.A., 1841.] A New Edition, with Notes by J. W. M. Gibbs,1882.

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**Caption: Diongenes who lived in a barrel, is the butt of a practical joke by Max und Moritz (Katzenjammer). The joke backfires, flattening the two mischief makers.

Phaedrus’ THE OLD WOMAN AND EMPTY CASK*

Posted by jlubans on June 15, 2018  •  Leave comment (0)

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Caption: Happy Days
!

An ancient dame a firkin sees,
In which the rich Falernian lees
Send from the nobly tinctured shell
A rare and most delicious smell!
There when a season she had clung
With greedy nostrils to the bung,
“O spirit exquisitely sweet!”
She cried, “how perfectly complete
Were you of old, and at the best,
When ev’n your dregs have such a zest!”

They’ll see the drift of this my rhyme,
Who knew the author in his prime.
____________________
To appreciate – even savor -
this fable, maybe you have to be of an age. One moralist has it as “The memory of a good deed lives”, but I would say this is more about memories of good times not long gone.
For whatever reason, health or money, the good old days are gone. No more partying for our “ancient dame.”
And our rhyme setter makes a personal allusion, as to being quite the party animal when “in his prime.”
So, for me this is about aging but not yet “quite over the hill”.

*Source:
The Comedies of Terence. And the Fables of Phædrus. Literally translated into English prose with notes, by Henry Thomas Riley. To which is added a metrical translation of Phædrus, by Christopher Smart. London: George Bell & Sons. 1887.
__________
Like these weekly fables? Read more in Lubans’ book.
Or, if you are a frugal rate payer, get your public library to buy a copy.
© Copyright John Lubans 2018



Friday Fable. Lubans’ “Fable of the Ruined Life”

Posted by jlubans on June 24, 2016  •  Leave comment (0)

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Once upon a time a woman built a beautiful home on a forested lot. She was proud of it, especially the view from her windows that looked down a gently sloping arboreal hillside, much of it on the adjoining unbuilt lot.
It belonged to someone, who, because of a Crookedness in the system, had kept the lot as an investment rather than building on it per the property rules. More than a few earnest buyers of that lot were chagrined when their offers were spurned.
Of course, the woman with the beautiful view did not complain. For two decades, she just enjoyed the view.
Well, as they say, all good things must come to an end. A real estate boom convinced the holdout owner to sell.
And soon the bulldozers and chain saws were tearing down trees and digging a foundation that ran from one end of the lot to the other. Each day the obscuring walls crept up and up until the view was no more. The anguished neighbor wailed to one and all, “My life is ruined!”
Yes, the new mega mansion ruined her view. But is there not more to a life than a view? Perhaps it was hyperbole on her part.
Moral: Like some realtors forewarn would-be-buyers of mountain homes, “You can’t buy the view.

And so it can be in real life at home and at work. Does our happiness come from outside ourselves or from inside? Where does one’s motivation come from? External or internal? Here’s a telling quote: "The local high school … wasn't of particularly high quality, and I was not intellectually stimulated or motivated there. In fact, I became disinterested, started skipping class and feigning illness to avoid going to school."
Note where the responsibility for stimulation and motivation lies.
As a blogger under the long, long, long tail of the blogosphere, I need to have a better reason for writing than hoping for a large number of clicks to my blog. Indeed, I derive an inner satisfaction from this very personal act called writing. Yes, recognition is very nice, but there have to be other motivators for why one tries to do a good job; it can’t only be because you want a large number of “likes” on Facebook.

© Copyright John Lubans 2016

Friday Fable. Phaedrus’ THE EVILS OF WEALTH*

Posted by jlubans on March 20, 2020  •  Leave comment (0)

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Caption: Plutus (with cornucopia) and his mother Demeter, C4th B.C..

Riches are deservedly despised by a man of worth because a well-stored chest intercepts praise from its true objects.

When Hercules was received into heaven as the reward of his virtues, and saluted in turn the Gods who were congratulating him, on Plutus approaching, who is the child of Fortune, he turned away his eyes.
His father, Jupiter, enquired the reason:
“I hate him,” says he, “because he is the friend of the wicked, and at the same time corrupts all by presenting the temptation of gain.
__________
Hercules, a
lways more brawn than brains, has made a faulty assumption.
He claims poor Plutus (the blind god of Fortune) intentionally lets good things (fortune) happen to bad people and bad things (misfortune) to happen to good people.
The truth according to Plutus, spoken through the playwright Aristophanes is: “Zeus (or Jupiter) inflicted (blindness) on me, because of his jealousy of-mankind. When I was young, I threatened him that I would only go to the just, the wise, the men of ordered life; to prevent my distinguishing these, he struck me with blindness' so much does he envy the good!”
Zeus comes off as petty and jealous. Especially of the good follower who does good and thinks for himself/herself.
Do you know any Jovian leaders like that?
Given his druthers, Plutus would prefer to shun the wicked and to visit the good.
Likewise, the Herculean certainty on Facebook is probably more akin to Zeus’ envy of good than to giving a guy a break.

*Source: THE COMEDIES OF TERENCE AND THE FABLES OF PHÆDRUS.TRANSLATED By HENRY THOMAS RILEY, B.A.
TO WHICH IS ADDED A METRICAL TRANSLATION OF PHÆDRUS,
By CHRISTOPHER SMART.
LONDON: GEORGE BELL & SONS, 1887.

© Copyright John Lubans 2020

Krylov’s THE PEASANT AND THE HORSE*

Posted by jlubans on February 20, 2021  •  Leave comment (0)

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Caption: Laughing Horse by Neil Seager

A PEASANT was sowing oats one day. Seeing that, a young Horse began to reason about it, grumbling to itself.
"A pretty piece of work this, for which he brings such a lot of oats here! And yet they say men are wiser than we are.
Can anything possibly be more foolish or ridiculous than to plough up a whole field like this, in order to scatter one's oats over it afterwards to no purpose?
Had he given them to me, or to the bay here, or had he even thought fit to fling them to the fowls, it would have all been more like business.
Or even if he had hoarded them up, I should have recognised avarice in that.
But to fling them uselessly away! No; that is sheer stupidity."
Meanwhile time passed; and in the autumn the oats were garnered, and the Peasant fed this very Horse on them.
Reader, there can be no doubt that you do not approve of the Horse's opinions. But, from the oldest times to our own days, has not man been equally audacious in criticising the designs of Providence, although, in his blind folly, he sees nothing of its means or ends?
_____________
Long before the internet
, Krylov gave us this fable about humankind’s “blind folly” in gainsaying not only Providence, but each other.
The braying ass of a horse’s diatribe reminds me of much of the daily parade of commentary on so-called** social media: ignorant, one-sided, negative, absolutely certain,
ill-humored, repetitive (think “meme” and “sharing”) and unforgiving.
I won’t go on but I (and you) could.
Will the silly donkey offer an apology to the sower? Will he offer thanks to him as he munches on the harvest of winter oats?

*Source: Krilof and his fables, by Krylov, Ivan Andreevich, 1768-1844; Ralston, William Ralston Shedden, 1828-1889. Tr. London, 1869

**A misnomer if there ever was one. The clunky phrase, social media, is just the pathological opposite. More apt: Anti-Social Media which daily rails against the notion of solidarity, the idea that most of us mean well, we have kind hearts, and want to help each other even when we make poor decisions.

© Copyright all text John Lubans 2021

Friday Fable. Aesop’s “THE SNAKE AND THE WASP”*

Posted by jlubans on February 08, 2013  •  Leave comment (0)

“A wasp landed on the head of a snake and began to harass him, stinging him again and again. As he was suffering from terrible pain but couldn't get rid of his enemy, the snake crawled into the road and looked for an oncoming wagon. He then put his head under the wheel as he said, 'I die together with my enemy!' 
This is a fable for people who share their troubles with their enemies.”

Dying with your enemy seems extreme; is there not an alternative step to avoid this Lose/Lose outcome?
Since Aesop’s animals can talk, the snake should find out what’s bugging the wasp, what is the source of the conflict? It’s doubtful the wasp is after the snake as food – there’s some other reason for it to afflict so much suffering on a fellow creature. So, identify the grievance. If some concession or compromise can be made, then make it. Alternatively, instead of the snake crawling into traffic he could look for water, dive in and be rid of the wasp.
Now that’s all easily said. Advice giving is vastly different from advice taking! I worked in an academic setting for many years. Among the faculty there were legendary feuds, some never resolved until the death or departure of the combatants – indeed, they died with their enemy. And, I’ve seen departmental faculty who do not talk to each other, ever, because of some philosophical difference. Not exactly dying with your enemy, more a mutual suffering. And, I’ve seen the two enemy camps waste creative effort in trying to enlist support through complaining ad naseum to any one trapped into listening. I have to admit we in the library have our own versions of petty, hardly irreconcilable, conflict. Those spiteful jealousies and that lack of trust are detrimental to the institution. Our service and production suffer, decisions are avoided or delayed, and resources are not well used. Nor are readers as well served as they might be.
So, to take my advice for the snake and the wasp, why, in my time, did we not address it? Why did I not approach the opposition and open the discussion about what’s going on and how can we get past it? I think it would have been easy to do, if only we had done it!

*Source: Aesop's Fables. A new translation by Laura Gibbs. Oxford University Press (World's Classics): Oxford, 2002.

Friday Fable. Krylov’s “THE PEASANT AND THE LABOURER”*

Posted by jlubans on November 25, 2016  •  Leave comment (0)

“AN old Peasant and a Labourer were going home through
the forest to the village one evening, in the time of the hay-harvest, when they suddenly found themselves face to face with a bear. Scarcely had the Peasant time to utter a cry when the bear was upon him ; it threw him down, rolled him over, made his bones crack again, and began looking about for a soft spot at which to commence its meal. Death draws near to the old man.
‘Stefan, my kinsman, my dear friend, do not desert me!’ he cries, from under the bear, to the Labourer.
Then Stefan, putting forth all his strength like a new Hercules, splits the bear's head in two with his axe, and drives his pitchfork into its bowels. The bear howls, and falls dying. Our bear expires.
The danger having vanished, the Peasant gets up, and soundly scolds the Labourer. Our poor Stefan is astounded. ‘Pardon me, what have I done?’
‘What have you done, you blockhead ? I'd like to know
what you are so absurdly pleased about; why, you've gone and stuck the bear in such a manner that you've utterly ruined his fur!’"
________________
More joke than fable, the story does help us understand that essential human element, humor. If incongruity is what makes us laugh, then this story is a perfect illustration. Instead of the Peasant falling on Stefan’s – the Bear Slayer - neck, kissing both cheeks and promising him a share of the harvest and his eldest daughter’s hand in marriage, he finds Fault with a capital F.
In the workplace, the Peasant is the never-satisfied Boss. For whatever reason, this Boss never gives you credit; indeed he is set against you and resents your bear-slaying successes. He’s made up his mind and if you have enough sense and opportunity you will spruce up the resume and start looking to escape to another organization. Don’t be like Stefan, a beleaguered serf, a slave, who cannot leave. You must flee – because you can - at the first opportunity.

*Source:, by Krylov, Ivan Andreevich, 1768-1844; Ralston, William Ralston Shedden, 1828-1889. Tr. London, 1869

© Copyright John Lubans 2016

Friday Fable. Lubans’ Neptune and the Curlew.

Posted by jlubans on December 05, 2014  •  Leave comment (0)

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Caption: Littoral Curlew/Sandpiper.

ONCE Upon a time the curlew resided in Neptune’s pelagic kingdom. Instead of feathers, the curlew had scales and swam in the deep ocean. While he loved the water, his curiosity took him ever toward the surface. Skimming along, he could see the sandy shore glistening under a blue sky. He dove down to tell the other fish of his adventures.
Neptune was jealous and annoyed with Curlew’s description of the wonders beyond the sea. He made the curlew promise not to return to the shore.
Well, as you can imagine, it was not long before the curlew once again was swimming in the rushing surf, ogling the new sights. Alas, this time he became stranded on a sand bar, a fish out of water, gasping his last. Neptune intervened and spared Curlew but angry over the broken promise, changed him into a bird and banished him to the water’s edge, never to return to the depths of the sea.
So, the curlew now skirts the shore and wades into the water, torn between the water and the land, plaintively calling to the unhearing sea.

Moral: Set your sights to the achievable lest you perish in the pursuit of the impossible.

Leading from the Middle citation:
I ran across Michael F. Bemis’ ‪”Library and Information Science: A (bibliographic) Guide to Key Literature and Sources.” The American Library Association published it in 2013. Here’s what Mr. Bemis thinks:
‬‬…. “The ‘contrarian’ in the title stems from the author’s nontraditional view of leadership. Again and again, he shows the limiting nature of the command-and-control model used in a majority of organizations, which basically means that the person at the top gives the orders and the loyal underlings are expected to march in lockstep as they carry them out. Lubans’ view is one of true empowerment, in which everyone in the organizational hierarchy is not only allowed but expected to contribute opinions, ideas and suggestions. Quite simply the author argues for a democracy within the library, rather than a dictatorship.”

A good reason to get a copy for Christmas for your organization.

@Copyright John Lubans 2014

Krylov’s THE PIKE AND THE CAT

Posted by jlubans on May 18, 2018  •  Leave comment (0)

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Caption: The expiring pike as Admiral, by E. M. Rayev, 1961
.

A CONCEITED Pike took it into its head to exercise the functions of a cat. I do not know whether the Evil One had plagued it with envy, or whether, perhaps, it had grown tired of fishy fare ; but, at all events, it thought fit to ask the Cat to take it out to the chase, with the intention of catching a few mice in the warehouse.
But, my dear friend," Vaska (the cat) says to the Pike, " do you understand that kind of work? Take care, gossip, that you don't incur disgrace. It isn't without reason that they say, 'The work ought to be in the master's power.' "
"Why really, gossip, what a tremendous affair it is!
Mice, indeed ! Why, I have been in the habit of catching perches! "
" Oh, very well. Come along!"
They went; they lay each in ambush.
The Cat thoroughly enjoyed itself; made a hearty meal; then went to look after its comrade.
Alas! the Pike, almost destitute of life, lay there gasping, its tail nibbled away by the mice.
So the Cat, seeing that its comrade had undertaken a task quite beyond its strength, dragged it back, half dead, to its pond.
_______
The Pike, we are told, represents Admiral Tchichakof, who was inexplicably put in charge of army troops to prevent Napoleon’s escape from Russia. Tchichakof, a fish out of water so to speak, was surprised by the French soldiers and Napoleon eluded capture.
Sometimes, not always, the people who know what they are doing should be left alone to do their job.
But, then there are those times when the experts are stuck like so many sticks in the mud and an outsider can make things happen.
That happy outcome depends fully on the outsider’s getting the full support of the troops, of the staff doing the work. In Krylov’s fable, Tchichakof being a prickly sort with British mannerisms was not one to rally the troops.
So he goes down in history as a failure.
But, I have to return to one of my most frequent questions when faced with a failed employee.
Who hired him? Does not that person or committee share the blame?

*Source: Krilof and his fables, by Krylov, Ivan Andreevich, 1768-1844; Ralston, William Ralston Shedden, 1828-1889. Tr. London, 1869

© Copyright John Lubans 2018

Friday Fable. Abstemius “An Eele and a Snake”*

Posted by jlubans on October 27, 2017  •  Leave comment (0)

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Caption: Papercut by Béatrice Coron, 2016**

“You and I are so alike, says the Eele to the Snake, that methinks we should be somewhat a-kin; and yet they that persecute me, are afraid of you. What should be the reason of this? Oh (says the Snake) because no body does me an Injury but I make him smart for't.

In all Controversies they come off best that keep their Adversaries in fear of a Revenge.”

___________
So, bite your tongue or bite the attackers head off? Abstemius suggests that the fear – not necessarily action - of “a Revenge” is what keeps the adversary at bay. Snarling like a junkyard dog will get you labeled as uptight, thin-skinned, paranoid, and, horrors, un-cool!
In the workplace we're told to turn away, that karma will come around and bite the maligner. Eventually.
Instead, cultivate humor as your vehicle of revenge, the snake’s stinging bite; petty people abhor ridicule.

*Source: Fables of Aesop and Other Eminent Mythologists: Abstemius's Fables by Sir Roger L'Estrange.

**This fable appears on p. 187 of “Fables for Leaders”. I include it to whet your appetite to see more of Béatrice Coron’s captivating illustrations and Alise Šnēbaha’s creative book design.)

Fables for Leaders, with original illustrations by Béatrice Coron and designed by ALISE ŠNĒBAHA, launched September 30, 2017 ($19.99- NEW PRICE pending).
Ezis Press
ISBN: 978-0-692-90955-3
LCCN: 2017908783

BOOKBABY’s BOOKSHOP! The BookBaby listing features a “See Inside” the book.
NEW PRICE at BookBaby: $19.99
BARNES & NOBLE!

© Copyright 2017 John Lubans

Friday Fable. Sir Roger L’Estrange’s, “A Hedge-Hog and a Snake”*

Posted by jlubans on November 06, 2015  •  Leave comment (0)

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Caption. These edible hedgehogs would never behave like their brother in this fable.

A Snake was prevail'd upon in a Cold Winter, to take a Hedge-Hog into his Cell; but when he was once in, the Place was so narrow, that the Prickles of the Hedge-Hog were very troublesome to his Companion: so that the Snake told him, he must needs provide for himself somewhere else, for the Hole was not big enough to hold them both. Why then, says the Hedge-Hog, He that cannot Stay, shall do well to Go: But for my own part, I'm e'en Content where I am; and if You be not so too, y'are free to Remove.”
“Possession is Eleven Points of the Law.”

The unwanted houseguest or the guest who overstays his welcome! We’ve all had them. P.G. Wodehouse tells, in a note on the oddities of American life, of an overnight guest who stayed for 15 years. Probably in Chillicothe, Ohio. For some reason Mr. Wodehouse, was taken with the name of this buckeye town. But, I digress.
More relevantly, Grant Burningham’s “Your Worst House Guest” documents dozens of outrageous tales of woe about hedgehog guests. There’s a prevalent theme among the comments on these jeremiads: spineless hosts. If the hapless host showed some gumption and set limits the hedgehog guest would know the score and either get out or behave.
And, I suppose, that’s the way it is in the workplace. Sometimes, when a worker behaves badly, the boss is to blame for making a poor hire and subsequently for not calling the behavior or for not adequately training the miscreant.
“It came seventeen years ago—and to this day
It has shown no intention of going away.”

— Edward Gorey, "The Doubtful Guest"


*Source: Abstemius' Fables translated by Sir Roger L'Estrange, 1692.

Leading from the Middle Library of week: Campbell County Public Library, Gillette, Wyoming, USA

© Copyright John Lubans 2015

Friday Fable. Abstemius's (Sir Roger L'Estrange) “A Wolf and a Porcupine.”*

Posted by jlubans on April 30, 2015  •  Leave comment (0)

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Caption: Engraving by Samuel Howitt (1756-1822)

“Your Porcupine and your Hedge-Hog, are somewhat alike, only the Former has longer and sharper Prickles than the Other; and these Prickles he can shoot and dart at an Enemy. There was a Wolf had a mind to be dealing with him, if he could but get him disarm'd first; and so he told the Porcupine in a friendly way, that it did not look well for People in a Time of Peace, to go Arm'd, as if they were in a State of War; and so advis'd him to lay his Bristles aside; for (says he) you may take them up at pleasure. Do you talk of a State of War? says the Porcupine, why, that's my present Case, and the very Reason of my standing to my Arms, so long as a Wolf is in Company.”

“No Man, or State can be safe in Peace, that is no always in readiness to encounter an Enemy in Case of War.”

And what of this fable is irrelevant today? Well, there’s the now disproved claim - made by Aristotle no less - that the porcupine can “shoot” his quills. Otherwise, all relevant. I could comment about the motives of a neighboring nation to where I am living in northern Europe, but I won’t (clever?).
What about the workplace? Well there were times when turf wars would erupt inside and outside the research library in which I worked. One notable example (replayed at many campuses) was the university’s IT (Information Technology) department’s wanting to enlarge its domain; the aggressive and self-aggrandizing IT director salivated over the library’s resources budget. So, while the IT folks might call us paranoid, (Was it Heller who said, “Just because you're paranoid doesn't mean they’re not out to get you”?) the library’s leader was forewarned and forearmed and stymied the takeover; indeed, he turned the tables and co-opted IT! On some campuses, the library was annexed, unhappily, to IT; but, like our Porcupine, proved to have “prickles” longer and sharper than first anticipated, much to IT’s dismay and chagrin. Many of those shotgun weddings were short-lived because the two cultures were like night and day.

*Source: Abstemius' Fables translated by Sir Roger L'Estrange.

Leading from the Middle Library of the week: University of the Fraser Valley, UVF Library, Abbotsford BC., Canada
If your library lacks a copy, copies are available from ABC-Clio, the publisher.

Friday Fable. Lubans’ “The Fat Baron”*

Posted by jlubans on August 15, 2014  •  Leave comment (0)

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Caption: Book cover by Frank Lieberman (1946)

With the collusion of a corrupt king, a baron plundered his neighbors. The baron grew fat; the neighbors waned thin. After the death of the monarch, the baron was brought to justice and jailed. The judge restored the ill-gotten gains to the neighbors and the remainder he put into the public treasury. The baron’s family pleaded with the judge to return this wealth; it had not been stolen - rather these were “investments” made through the family’s hard work and should not be confiscated.
The judge pondered and then remembered the Judgment of Bocchyris.
His verdict: Just like the plundered neighbors who daily saw the baron grow large while they starved, so now the baron’s family could come to the treasury once a year and gaze upon “their” money. And so was the family’s wish granted but not in the way they intended.

*Laura Gibbs, the Latin scholar, who recently wrote about the Judgment of Bocchyris, inspired my fable as did a recent news article about a crook’s family in Detroit claiming as their’s, the cash and other property seized by the police.

N.B. ”Leading Change”: A seminar on leading and following change in libraries and other organizations. Sponsored by the University of Latvia. August 25-28. By John Lubans & Sheryl Anspaugh. At Ratnieki Conference Center, near Sigulda, Latvia. Instruction in English. Cost: 170 €. Includes tuition, accommodation, meals and transport from Riga.

On August 29th there’s a special reason to be in Latvia: the grand opening of the National Library of Latvia in Riga!

Copyright John Lubans 2014

A Different Democracy: The 99% & Boulder (CO) Remembered

Posted by jlubans on October 24, 2012  •  Leave comment (0)

In last week’s post I spent time with Henry David Thoreau on Walden Pond contemplating anarchism. I also visited Walden Two, the BF Skinner utopia book and commune, which, to these eyes, is more dystopic than utopic.
Well, today from Thoreau’s Walden I have shot, boots and all, into the Occupy Wall Street (OWS) movement***.
You may recall last year, after only a few weeks of protest, many heralded OWS as a new and preferable way of governing, a “(l)eaderless, consensus-based participatory democracy!” That’s what the Economist insinuated in an October 19th, 2011 article.
The article points to the economist David Graeber as the “Anti-Leader” daddy of OWS. Mr. Graeber did anthropological work with the people of a mysterious 10,000-person Madagascar commune, Betafo, who rule themselves through "consensus decision-making.” Business Week summarized Mr. Graeber’s version of Betafo: “an egalitarian society where 10,000 people made decisions more or less by consensus. When necessary, criminal justice was carried out by a mob, but even there a particular sort of consensus pertained: a lynching required permission from the accused's parents!” (Emphasis added.)
Less than two weeks later, the Christian Science Monitor enthused about OWS:
“Is this the era of leaderlessness? Their politics may be diametrically opposed, but the Occupy Wall Street protesters and the tea party activists have one thing in common: a deep distrust of leaders. Are they onto something?”
The article continues: “(OWS) has developed
into an ongoing micro-society with a micro-government that directly exemplifies a principled alternative to the prevailing American order!” Again, emphasis added!

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Caption: Unhappy campers?
A year later.
On September 17, 2012, APs Meghan Barr tolled: “Occupy movement in disarray ….”
What happened?
Ms. Barr describes the turmoil: “(OWS) began to disintegrate in rapid fashion last winter, when the weekly meetings in New York City devolved into a spectacle of fistfights and vicious arguments. Punches were thrown and objects were hurled at moderators' heads.”
I unearthed a couple of online accounts corroborating an imminent demise of OWS. These suggest to me that the “disarray” may have been caused by OWS veering from its sole purpose of protesting the very rich into a hundred and fifty other directions.
My previous posts about democratic ideas may be of interest when we think about the OWS democracy and how it might have had better success.
The humble honeybee offers up advice about collective decision-making.
Collaborating Bees have: No dominating leader; A strong incentive to make a good decision (survival); One problem to solve; An agreed upon process; and, Agreement among all. Which of these must-have elements were present or missing in OWS deliberations?
And, as another model, there is the highly democratic New England town meeting.
An early critic of the town meeting, James Madison, groused: "In all very numerous assemblies, of whatever characters composed, passion never fails to wrest the scepter from reason. Had every Athenian citizen been a Socrates, every Athenian assembly would still have been a mob."
It does appear, given Ms. Barr’s report, that the OWS “Assembly” devolved into a “Mob” and that passion wrested the scepter from reason. To stay ruly and on track, The New England town meetings use the very available Robert’s Rules of Order. These Rules of Order, (deemed too hierarchical by OWS) when fairly applied by a neutral moderator, might be more efficacious than up or down “twinkles”.

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Caption: Mr. Stephen Gaskin
*** The OWS camper images of dancing, drumming, doping, communing, and protesting take me back to late summer of 1970 when I landed in Boulder, Colorado at a new job. This was the Woodstock-Berkeley-Timothy Leary-era of “drop out, tune in, and turn on” and peace and love.
An estimated 5000 “flower children” populated the town’s student zone, The Hill. Boulder welcomed/accepted/ignored/despised the hippies and pretty much left them alone. However, there were numerous angry business owners who refused street people the use of their toilets. (Instead they came to CUs Norlin Library, where I was in charge of public services, to bathe and toilet.)
I do not recall a leader or parliament or general assembly of this rag-tag, ever-fluctuating, group of 5000. Once, the followers of the prophet “Stephen” did come to town in 50 rainbow school busses. These hippies were organized and had a cause presumably as set forth by their leader, Stephen Gaskin.
Nowadays, Mr. Gaskin (born 1935) is a founder of the The Farm, a community and enterprise in Tennessee. He lists his politics as “Beatnik” and his religion as “Hippy”. His multi-page resume confirms my Boulder memories: (I was) “Convenor of the Caravan, a speaking tour of the United States with engagements in 42 states with a Caravan of 50 School buses and forty or so other vehicles and up to 400 hippys. We were the largest hippy community in the US before we parked in Tennessee…." The price of gas back then was .36 cents per gallon!
Mr. Gaskin offers insights on how The Farm is organized: “The way we work has always involved a lot of talking and arguing through many forms (forums?) and committees. We currently have a seven-person board that is elected for three-year terms. I am not now and have never been a member of this board.“

Griset’s HOW A BAD KING BECAME A GOOD ONE*

Posted by jlubans on January 06, 2020  •  Leave comment (0)

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Caption: Bad King John: more interested in hunting than governing.

There was once a certain King who did nothing but tyrannise over his people, ruining the rich and maltreating the poor, so that all his subjects, day and night, implored deliverance from his evil rule.
One day, returning from the chase, he called his people together and said, " Good people, I know that during my whole reign I have been a hard and tyrannical master to you, but I assure you that from henceforward you shall live in peace and at ease, and nobody shall dare to oppress you."
The people were overjoyed at this good news, and forbore to pray for the King's death as formerly.
In a word, this Prince made such an alteration in his conduct that he gained the name of "The Just," and every one began to bless the felicity of his reign.
One day one of his courtiers presumed to ask him the reason of so sudden and remarkable a change, and the King replied:
"As I rode hunting the other day, I saw a dog in pursuit of a fox, and when he had overtaken him he bit of one of his feet; however, the fox, lame as he was, managed to escape into a hole.
The dog, not being able to get him out, left him there ; but he had hardly gone a hundred paces, when a man threw a great stone at him and cracked his skull.
At the same instant the man met a horse that trod on his foot and lamed him forever; and soon after the horse's foot stuck so fast between two stones that he broke his leg in trying to get it out.
Then said I to myself, ' Men are used as they use others. Whosoever does that which he ought not to do, receives that which he is not willing to receive.'”
_______
Most remarkable is the king’s decision to announce he was changing his ways.
Imagine any politician doing that? No, I am not talking about the phony contrition, apology, etc while the promised change never happens.
I speak of a sincere commitment to the golden rule and to listen and to work for the people.
Kind John, depicted, was termed a Bad King because he preferred hunting to governing.
So, a step toward self-government, not necessarily a bad thing. Like the frogs who wanted a king who truly would “govern” them, got what they wanted and then some: a frog-munching stork.
I recall one boss who was so full of idea – many good ones - I was happy, nevertheless, when he stayed away from the office – I finally got time to do my own work!

*Source: Aesop's fables by Aesop; Griset, Ernest Henry, 1844-1907
London ; New York : Cassell, Petter, and Galpin 1874

© Copyright John Lubans 2020

Ambrose Bierce's A Needless Labour*

Posted by jlubans on August 19, 2024  •  Leave comment (0)

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After waiting many a weary day to revenge himself upon a Lion for some unconsidered manifestation of contempt, a Skunk finally saw him coming, and posting himself in the path ahead uttered the inaudible discord of his race.
Observing that the Lion gave no attention to the matter, the Skunk, keeping carefully out of reach, said:
Sir, I beg leave to point out that I have set on foot
an implacable odour.
My dear fellow
, the Lion replied, you have taken a needless trouble; I already knew that you were a Skunk.
_______
I have to admit, I ran into some skunks in my career. No doubt, perhaps for good reason, they thought likewise of me.
For the most part, like the lion in Bierce's fable, I was aware of who was the skunk and happily stayed out of range.
On a rare occasion, I failed to recognize the skunk in sheep's clothing and got a blast of its implacable odour.
Mostly I dodged the spray but some of its effervescence did cling and overtime, the stench got stronger and stronger.
Such is life, as Ned Kelly reportedly said, at his hanging.

* *Source: FANTASTIC FABLES By AMBROSE BIERCE
New York and London:
G. P. PUTNAM?S SONS, The Knickerbocker Press 1899

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Summertime Discount of 20%.For insightful (and eternal) workplace fables from all eras and cultures, get this book. Order from BookBaby:



Copyright commentary John Lubans 2024

The Artful Skiver

Posted by jlubans on March 31, 2020  •  Leave comment (0)

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Caption: How to be at work when not there./b

Skive, in British slang, began as a term for skipping school, playing hooky.
A noun and a verb, it now applies to filching time, from family or the boss at work, for personal use.
It’s a form of theft justified by the claim that it is earned and deserved.
Skiving ranges from taking sick leave for a home improvement project to holding down an esoteric full time job. We all know skivers (slackers) but few of us can make a full time job of it.
But, I had a few workers like that. One was in charge of keeping track of numbers for reporting out to other agencies, probably at most a few hours a week job. Somehow he’d managed to make it into a full time job!
While this worker was not a direct report, I still feel foolish about letting that happen!
At least one skiving study shows it is “borrowing” paid time for personal use ranging from online shopping to viewing salacious web sites.
The study" writing in the WSJ,
explains: “The average person spends 1.5 to three hours a day at work on “private activities” (70% of U.S. internet traffic passing through porn sites is done during working hours, and 60% of all online purchases are made during working hours.)”
While some of us may “tsk, tsk” about this and notch it up to the untrustworthiness of mankind, there may far more unsettling reasons for this behavior.
One is that organizations (and families) expect too much of its workers: the company may profess a desire for balance between life and work, but all the signals point to work comes first, personal time is second and best not taken.
Another reason is that many organizations claim to be democratic but in practice are hierarchies with top down decision making.
Theory X thinking rules the roost: if the worker is unsupervised he will take advantage of the organization; coercion is what makes people work.
You can sugar coat it, but many workplace bosses do not trust workers and give them little latitude for thinking, scheduling and working. Our workplaces are largely systems of masters and servants.
So, just like in ancient times, the clever slave tricks the slave owner. Indeed, there’s a literary genre around the cunning slave (e.g. Aesop) or servant (e.g. Jeeves) getting the upper hand on the feckless master.
And so it can be with the supervisor and the skiver.
One HR representative offered clues for spotting skivers at work – this is HR as truant officer.
There are several clues: one is the jacket on the chair (illustrated). The skiver leaves it to suggest he or she is at work but has stepped away for a moment and will be back soon. Well it may be two or three hours.
Another, looking-busy technique is to walk around with a piece of paper in hand.
That suggests a mission to clarify a memo, or to answer some important question.
In reality, the skiver is headed out the door for a latte and a bit of a rest on a park bench.
So, is it always going to be this way at work?
It needn’t be. We know from a simple experiment with boys clubs back in the 50s, that people work best under a democratic style of leadership.
That means the boss trusting and collaborating with workers. This results in high production and acceptance of responsibility by workers. Most importantly, when the boss leaves, the workers continue to work and produce.
Under the traditional HR autocratic model (close supervision and little trust in the worker) production can be goosed into high gear but once the boss leaves the goofing off begins, including bullying.
There are two options:
Leave things as they are and assume that skiving is a “cost” to the modern organization and trying to stop it will result in even lower morale and a further drop in production.
Or, we recognize that the workplace needs improvement:
Democratize the workplace (what this Leading from the Middle blog and book
Leading from the Middle.
are about).
Make work meaningful.
Give people freedom to make work related decisions.
Give people reason to believe their job has a future.
Work towards mutual support and respect.
And, leaders should model and encourage achieving a balance between the personal and the professional, not the latter ever ascendant.
My daughter is an Oregon State Trooper – a dangerous, stressful profession with a reputation for burn out.
She told me how impressed she was by the agency leadership’s repeated emphasis on work-life balance at the training academy. At the graduation ceremony, the commander spoke of the crucial need for family time at length in front of the many proud families in attendance.
Not only was it stressed in theory, once she got to her assigned station at the State Capitol, it is practiced.

© Copyright John Lubans 2020

SAFETY FIRST

Posted by jlubans on December 06, 2021  •  Leave comment (0)

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For years, many American towns have accommodated citizens who underestimate children’s ability to understand risk, who overestimate the danger in something like monkey bars and who suspect trial lawyers lurk in every playground hedge.
As recently as 2019, a family won a $170,000 settlement because their daughter broke her arm falling off the school playground slide.
Why the award?
Because the slide's incline was “too steep" at 35%, albeit well within the standard 30-45%.
One school got rid of all swings, having declared them as “the most unsafe of … playground equipment."
Apparently, they’d already gotten rid of the merry-go-rounds, see-saws, and monkey bars.
Well, in Europe there’s a movement to reclaim risk in playgrounds.
Horrors!
There’s a reason they are doing this: It goes back to 2004. Research then found that "children who had improved their motor skills in playgrounds at an early age were less likely to suffer accidents as they got older."
The headline of a recent article on this proclaims: “German Insurance Companies Demand Perilous Playgrounds ….”
So, what does this have to do with the workplace?
How much social or intellectual risk are we willing to accept in the office?
How much is any decision we make influenced by the risk of offending one group or another.
I am not talking about discarding safe building and fire codes; I am talking about the risk of speaking up instead of sitting mum when the boss has a bad idea or when, in my case, library clients and staff – even publishers and scholarly societies, actively censor opposing views.
In my most recent blog, I refer to my asking a colleague newly returned from a training workshop “Were you challenged?”
What I meant to ask was, Did you question some of your preset ideas?
Did you change your thinking or was everything you believed simply corroborated?
Was your comfort level made uneasy?
Well, of course not!
The workshop was deliberately designed to be “safe”, to be risk free.
Contrarian ideas were eschewed right at the start. Who wants to be ostracized for heretical views?
There’s not much physical risk in most offices, but there is a different kind of risk versus climbing a tree.
It’s the intellectual risk of going against the established “canon”, the risk of alienating peers by taking the opposing view, the risk of using common sense instead of what is deemed safe and correct.
And, there’s the bizarre - for too many - notion, on some campuses and in some corporations, that people can be trusted to do what is right; they do not need guidance or coercion; they will opt to do what is best.

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Caption: Me, on a DITW, struggling to the top!.

Back in my management days, I often promoted and participated in “Days in the Woods” (DITWs).
These excursions were in pursuit of something similar to what those German insurance companies want: risk competence.
As they say, “If we want children to be prepared for risk, we need to allow them to come into contact with risk.”
Well, the same can be said for adults.
The DITWs were voluntary adventures outside of the office: rock climbing, high ropes, orienteering, river rafting, etc.
Over two years, about 20% of the staff attended - mostly from those units I supervised; some said “No way!” and thought these were inappropriate for office workers.
A few of us reasoned that taking workers out of the usual environment would result in
1. A gain in the individual’s appreciation of his or her strengths through overcoming (or, let’s be frank, failing at) seemingly daunting challenges and
2. The formation of trusting relationships among participants – call it genuine team building - and new, positive, ways of looking at and relating to colleagues.
There is a third outcome: a personal awareness of Nature’s potential for consolation; the forest and river as a place for solace and calm.
There was “perceived risk” in these DITWs – scaling a 50-foot rock outcropping with a rope – however safely secured – is scary for most of us.
In recognition of (and appreciation of) the risk, everyone signed off on a liability waiver agreeing not to sue the organization should they be injured.
Obviously, these waivers did not exempt the organization from doing all it could do to minimize real risk.
Some in the administration -my higher- ups - thought less of the risk to individuals than they believed that this was a waste of precious work time.
Naturally, I was taking a professional risk simply by promoting this type of activity.
What the nay-sayers failed to understand was that just like in those “perilous playgrounds” this was a chance to “recognize (assess) and mititgate risk” to achieve some level of risk competence. Remember that in this organization, like so many others, risk was something to be avoided.
An overly “safe” environment results in tame workers, ones reluctant to protest poor decisions made by the ruling class or to even try new ways of doing something.
Is there a a culprit for overly safe organizations?
HR plays a prominent sanitation role. They are much about risk mitigation – just like those who want to remove dangerous playground equipment, they are ever ready to anticipate what might be, invariably, the worst case.
And, instead of the lurking trial lawyer, for HR it’s the labor lawyer who is looking to sue organizations for un-safe or un-diverse or un-woke working environments.
Yes, safety first always, but with knowledge that risk when understood and dealt with is something that helps us grow.

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No supply-chain issues here!
My books are all American, so when you buy my latest book of workplace fables you can expect speedy delivery. Something to keep in mind as the gift giving season arrives.
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And, don’t forget my book on democratic workplaces, Leading from the Middle

© Copyright text and photo by John Lubans 2021

Edible Books, 2016

Posted by jlubans on April 24, 2016  •  Leave comment (0)

The B2E team project in my class gives each team the opportunity to try out the several democracy-at-work concepts: developing into a productive team, collaborating, leading, following, supporting each other in getting something done, delivering a product; in this case a “book to eat”. It’s action-learning about group effort.
After lectures and assigned readings and after case-studies and experiential activities, each team now gets hands-on experience in rehearsing democratic concepts. And each team, like a musical group, gets to deliver a public performance of its metaphoric interpretation of the chosen story or song; its music, if you will.
Following their performances, I ask each team to gather for a plus/delta on how they worked together, what went well, what could have gone better? As in previous years, each of the 2016 groups stressed the value of getting to know each other:
“Good reason for bonding, getting to know our team members.”
“We would like to see each other again”
“Relationships go through stomach”
“(Meeting) Different people”

The three group presentations:
1. "Rabbit Meets New Friends", Latvian folk tale “Zakis Satiek Jaunus Draugus
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Caption: Puppet show of story.

2. “The Sea Needs a Fine Net” " A plaintively sweet, traditional prenuptial song: Jūriņ' prasa smalku tīklu”.

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Caption: Singing of nets and boats and unrequited love.

3. Mouse and rats, Latvian folktale, “Pelēns un žurkas” by Jānis Dailis.
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Caption: Planning steps.

Prevalent in each team’s deltas was that time management could have been improved:
“Our performance could have been better, because of the lack of time.”
“We should have more rehearsals”
Each team appeared to come to an easy agreement on their choice of topic; two of the three mentioned voting to decide.
I was most impressed this year by how each team’s members fully participated in their projects and how each played a real role:
“Like in the story, everyone in our team did what they can do best.”
“We are creative, trust each other; no boss.”
“No one (was) left out.)
“We divided tasks equally.”
There is of course a tangible and immediate payoff for creating and working together: first, there’s the satisfaction of having gotten through the B2E project and the savoring by all of each team’s best effort.
20160425-rsz_time_to_eat.jpeg

©Copyright John Lubans 2016

Government Efficiency: An Oxymoron?

Posted by jlubans on November 23, 2024  •  Leave comment (0)

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Caption: Sometimes, a cartoon is so good, I am motivated to make up a blog!

When Washington bureaucrats first read of DOGE* - the latest plan to reform (reduce) government - how many, do you think, were heard to mutter, "When pigs fly", or more likely, with emphasis, "When hell freezes over"?
It's been many-a-moon since any downsizing in the federal government.
Like Topsy, it's "growed" just like C. Northcote Parkinson predicted it would back in 1955 in his good-humored booklet setting forth his economic law: "work expands to fill the time available for its completion."
Or, in terms of an agency's staffing, "tasks will swell in (perceived) importance and complexity in relation to the time allotted for them."
There are two solutions to this: hire more people and increase the cost of doing business or insist that current staff figure out how to deal with increased demand.
Obviously, the latter is much more challenging for the leader to achieve than the former.
And, as long as there is a source of ready cash, whether through high profits or taxation, the former will all too often be the preferred strategy; it's the easy way out.
Usually, it is a lack of cash that drives reductions in force (RIF). The boss can shed crocodile tears and blame shrinking income as the reason for letting people go.
This is effective to a point, but does nothing to reform the reason behind the bloat. Saying, "I am sorry, I have no choice" is not the same as saying "We have a choice. We are obligated to reduce our costs (remember the deficit!) while doing our important work. It is up to us!"
Getting to keep some of the savings, can be a major impetus for desired change.
Another source of administrative bloat, is envy. Yes, the same kind of envy one encounters in mens' locker rooms.
Staff envy. If a deputy in one agency has an assistant, all deputy administrators must have an assistant!
If an assistant to a deputy has a personal assistant, all assistants must have a personal assistant.
Or, mimicking fads, if one agency has a DEI unit, all agencies must have DEI units. If those units each number 12 individuals, all agencies must have DEI units with at least 12 staff.
Hence government's great burgeoning.
Lest you think I am an ungrateful curmudgeon, I believe, for the most part, everyone in most agencies is doing something of value, but - and this is a big but - most if not all those workers could be doing more and at a lower cost.
What is blatantly missing when visiting most government agencies?
Urgency.
Too few have a sense of purpose and a dedication to doing something well.
It's as if the thrill (of serving mankind, of helping people in need) is gone or it's been taken away.
With a notable exception here in Oregon
most Departments of Motor Vehicles (DMVs) are reviled for their lack of urgency and the resulting poor service.
Will DOGE introduce an urgency apart from fear? Let's hope so.
In my own experience, I had some success in reducing the body count for one higher education organization.
When I mentioned to the units I supervised that I was charged with reforming the organization, the come-back was predictable, we need more staff not fewer.
This was followed by lengthy explanations of the dire consequences that would devolve upon our heads. Our high-quality work would deteriorate, clients would be dissatisfied; more staff would "burn-out"; existing backlogs would swell exponentially; etc.
And, when I persisted, I encountered the academy's version of the iron triangle. At the Federal level the iron triangle has three legs: Congressional Committees, Bureaucratic Agencies, and Special Interest Groups. Each blocks (have you heard of the RESISTANCE?) any attempt to reduce budgets. Imagine the fireworks when Mr. Ramaswamy and Mr. Musk lay down the law about remote work. Those iron triangles are going to be glowing red hot.
Every organization has an iron triangle that resists change and ultimately stops efforts to change.
What makes the difference? What cracks the iron triangle?
When the leadership is committed to the change and when the leadership has the backing of its supervising board.
My efforts at getting rid of baroque processes and redundancies, and reducing staff through automation would have gone nowhere without my boss having my back.
Notably, when I asked the people doing the work for their streamlining and cost cutting ideas they were forthcoming and those ideas were quintessential to our reforms.
What is different with what Musk and Ramaswamy are planning to do?
Besides their business saavy, they have the backing of their "boss", the iconoclastic Mr. Trump who says he wants to reduce regulation and the size of government to promote private sector growth and reduce costs for Americans.
And, speaking of urgency, the DOGE clock is ticking toward its self-imposed deadline of July 4 2026.
DOGE appears to be less a "political" crusade than a genuine effort to make the best use of our resources.
We can all get better. Rarely does doing so require more staff, more money, more equipment, more, more, etc.
Indeed, more gets in the way of invention by reducing necessity.

*The Department of Government Efficiency as proposed and administered by Elon Musk and Vivek Ramaswamy in the incoming Trump administration. Some smirk that it's an oxymoron! The two words, government and efficiency, are contradictory, they say. We will soon find out.

_______________
John's books can be ordered via these links:
Fables for Leaders
&
Leading from the Middle

Copyright all text by John Lubans 2024

The not so effective coach

Posted by jlubans on November 11, 2010  •  Leave comment (0)

While my recent “Committing to Magic” story tells of coaching that results in a higher level of musicality among student musicians - along with personal and team development - the reader probably knows that not all coaching is alike or at the same level. Not everyone has Coach Martha Caplin’s gift for relationship building.

So, it might be helpful for me to define the other end of the coaching spectrum: the not-so-effective-coach.

I’ve observed a rehearsal of student musicians when the coaching did not help; it may even have hindered the performance.

In the coaching chapters in my book and in my workshops I mention five essential elements* that are shared between the coach and the person(s) coached, in this case, the student musicians. Each shared element has an average range and can vary from below average to high above average.

A below average score indicates that the coaching could be better. I admit my index is imperfect and it is open to (mis)interpretation. I could be wrong in my observation of this one rehearsal, but here is what I learned about HOW NOT to coach,

Since using negative examples is not my favorite way to explain something, I’ll keep it brief:

- Be directive. Minimize interaction. Let them know who’s in charge through posture and the use of interrogation instead of conversation. Do not promote, demonstrate or suggest ways for the students to hear the music – among themselves or out front in the auditorium, listening and observing.

- Use up airtime; hold tight the (invisible) mike. Give long explanations of the piece being rehearsed. Tell the group, but do not encourage a response. You are the expert, you are the conductor. (Ooops! That slipped out.)

- If at first your technique for some musical point does not get results, try, try again. The players’ reluctance and lack of engagement means they are slow learners and do not fully understand what you are doing for them. Tell them they are “blessed” to be performing this piece; imply they need to step up their efforts.

- Ignore the work done in previous rehearsals. Be oblivious to the work of the student core group, those instrumental heads who have thrashed out the tempo and interpretation and mood of the piece. After all, you have played this piece many times and know how it should go.

- Do not expect to learn from the student players. Instead provide expert direction for them to imitate. As you know, the outside expert brings considerable expertise to solving problems. If the players have anything to teach you, there’d be no reason for you to be there.

- Finally, if the group is not talking, don’t stop the rehearsal to find out what is going on even if you are coaching them the Orpheus skills on how to be self-managing, self-directing, and self-sufficient musicians!
_______________________________

*James Flaherty. Coaching – Evoking Excellence in Others. Boston: Butterworth/Heinemann, 1999.
Elements of coaching:
1. Relationship
2. Pragmatic
3. Two tracks.
4. Always/already.
5. Techniques don’t work.

Deadwood, Quiet Quitters, Lifers, Goldbrickers, Shirkers, Slackers, et al.

Posted by jlubans on October 10, 2023  •  Leave comment (0)

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Caption: "Well, I finally managed to talk the boss into cleaning out a lot of the deadwood around the office, never dreaming, of course, that that would include me." Cartoon by Stan Hunt, September 14, 1957, Saturday Evening Post.

How to deal with deadwood in the workplace? Several years ago, that's the question I was during a teambuilding workshop.
The question was not unusual, since in settled organizations - like the ones I worked in - new hires often land amidst a large number of incumbents who?ve been on the job for decades. And, some incumbents are more "set in their ways" than others!
What is a new manager to do?
I forget my answer at that workshop, but I asked Google's Bard - an AI experiment.
I wanted to test how it (Bard) works and whether it would have a sensible-sounding answer.
Bottom line, it did!
In a better-than-expected version of a freshman term paper, Bard listed out steps leaders can take along with quite a good grasp of the topic and its difficulties:
"In the past, goldbricking and deadwood were more easily identified. Employees who were not working hard would often be seen goofing off, socializing, or simply wasting time. However, in today's modern workplace, it can be more difficult to spot these employees.
One reason for this is that many companies now have more flexible work arrangements. Employees may be working remotely, from home, or on a hybrid schedule.
This makes it harder for managers to track their employees' productivity and engagement.
Another reason is that many companies now have a more diverse workforce.
Employees come from different backgrounds and cultures, and they have different expectations of work.
This can make it more difficult for managers to create a work environment that is motivating and engaging for everyone."

Well, OK. How would Bard fix it?
"Set clear expectations. Make sure the employee knows exactly what is expected of them in terms of their job duties, performance goals, and deadlines.
Provide regular feedback. Let the employee know how they are doing and where they need to improve. Be specific and constructive in your feedback.
Offer training and development opportunities. If the employee is struggling with their job, offer them training and development opportunities to help them improve their skills.
Create a supportive work environment. Make sure the employee feels valued and respected at work. Encourage them to ask for help when they need it.
Give the employee opportunities to contribute. Find ways for the employee to use their skills and talents to make a positive contribution to the team

All sensible ideas and quite in keeping with the current thinking on the topic!
But, there was little of anything of a breakthrough in Bard's prescription and that is, of course, one of AI's limits, since its job, is it not?, is to reformat the published record in response to a particular query.
Yet, Bard's 1200 word essay - produced in under a few seconds - would get a pretty good grade as a freshman writing assignment! So, there's plenty there for my faculty friends to worry about.
While Bard offered pro-active suggestions - with which we all can concur - it did not mention how a manager's behavior toward workers can inhibit or accelerate quiet quitting. Or, even better, to encourage workers to "go the extra mile" in the workplace.
That extra mile was on display on a recent trip:
Early one morning, my wife and I had breakfast in a Boston airport hotel lobby.
My wife was trying to get the last bit of coffee out of the urn on the coffee bar and a man, passing by and observing my wife's efforts, said he?d take care of it, took the urn into the kitchen and returned with a fresh one.
It turns out he was our morning shuttle driver. I doubt that replenishing coffee urns is in his job description!
He was going the extra mile. Why did he do that? Was caring for others in his DNA or had he been given permission and encouragement by the hotel to make that extra effort?
An Harvard Business Review article, "Quiet Quitting Is About Bad Bosses, Not Bad Employees", explores the influence a manager can have on quiet quitters.
The study concludes that "managers who "balance getting results with a concern for others? needs" were more often perceived as effective managers. Those unable to provide that balance were seen as ineffective managers.
According to the HBR study, "(T)he top behavior that helps effective leaders balance results with their concern for team members was trust. When direct reports trusted their leader, they also assumed that the manager cared about them and was concerned about their wellbeing."
And that mutual trust led to a dramatic difference between effective and ineffective managers in the number of quiet quitters in the surveyed organizations: "the least effective managers have three to four times" as many quiet quitters.

__________
ONLY a click away, some shirker and slacker fables for the workplace:

And, my book on democratic workplaces has much to say about trust building and effective leadership: Leading from the Middle, is available at Amazon.

Copyright text by John Lubans 2023

Defect or Effect, That Is the Question

Posted by jlubans on June 08, 2022  •  Leave comment (0)

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Caption: Mosaic Tile by Gaudi.

My attorney cousin related to me her participating in a discussion while she was touring a new corporate property in Barcelona.
The tour group consisted of the builders and architects and, my cousin, representing the corporate client.
She noticed a wall with several holes and asked why this was not finished, you now, like patched, sanded, smoothed and painted over to blend with the rest of the wall?
The group erupted (in Spanish) into a debate about whether these holes were indeed defects or, more likely, desirable and fitting effects, appropriate to the design of the space.
Obviously, the client’s wishes take priority, but the aesthetes in the group felt obligated to protest that these holes were effects as in “something designed to produce a distinctive or desired impression.”
Well, OK. Barcelona is the home of many iconoclastic and magnificent works by Gaudi (depicted tile). And, let’s not forget Salvador Dali’s limp watches! Nor, Picasso and his incoherent, at times, outpourings.
And, if we want to get any more quixotic, there’s my hero the Don, and his sidekick, Pancho Sanza who may still be wandering around Andalusia battling windmills.
So, I get the impulse.
In my career, I’ve worked in places where arguments over quotidian points would consume weeks.
Like a dog chasing its tail, there was no sense of urgency – other than for catching the tail.
Instead of resolution, there was yet another argument, yet another reason for more exploration and discussion.
What’s the leader’s role?
Surely, there is one. Or, is it to await a group’s decision, however interminable the wait?
No, a leader’s role is to make things urgent.
There is a time to call a halt and declare:
“Basta! Vote!
Hands up for defect. Hands up for effect.
If you do not vote, I will make the decision.”
I do not know the outcome of the Barcelona imbroglio but am hopeful the wall got painted.

------------------


Copyright. John Lubans. 2022.

Phaedrus’ THE TREES UNDER THE PROTECTION OF THE GODS*

Posted by jlubans on February 07, 2019  •  Leave comment (0)

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Caption: An ancient olive tree in Sicily.

The Gods in days of yore made choice of such Trees as they wished to be under their protection.
The Oak pleased Jupiter, the Myrtle Venus, the Laurel Phœbus, the Pine Cybele, the lofty Poplar Hercules.
Minerva, wondering why they had chosen the barren ones, enquired the reason.
Jupiter answered: “That we may not seem to sell the honor for the fruit.” “Now, so heaven help me,” said she, “let any one say what he likes, but the Olive is more pleasing to me on account of its fruit.”
Then said the Father of the Gods and the Creator of men:
“O daughter, it is with justice that you are called wise by all; unless what we do is useful, vain is our glory.”

This little Fable admonishes us to do nothing that is not profitable.
___________
While there's much to be said
for the decorative, there’s as much or more for the productive. We need both what’s pleasing to the eye and what’s nourishing to the rest of the body.
While appearances have never been my strong suit, I do understand that when I’m meeting people for the first time, I should not let a mismatched pair of socks or a soup-stained tie give the wrong impression.
I knew one man who never altered his look: black leather jacket and jeans. And he smoked like the proverbial chimney.
No doubt an eye catcher and off putting to some, but what he offered was an unparalleled understanding of the Internet and where it might be going. I wonder how he is doing.

*Source: THE COMEDIES OF TERENCE AND THE FABLES OF PHÆDRUS.
TRANSLATED By HENRY THOMAS RILEY, B.A.
TO WHICH IS ADDED A METRICAL TRANSLATION OF PHÆDRUS,
By CHRISTOPHER SMART.
LONDON: GEORGE BELL & SONS, 1887.

__________
My book, Fables for Leaders is only a click away:


Also, My 2010 democratic workplace book, Leading from the Middle, is available at Amazon.

© Copyright John Lubans 2019

Proactive vs. Reactive

Posted by jlubans on April 17, 2013  •  Leave comment (2)

One hears from time to time that a proactive workforce is preferable to a reactive one. The implication is that the proactive seek challenges and reactives wait for challenge to plop on their front porch, like newspapers once did. The former is thought to be the more desirable of the two.

Proactive even sounds better, does it not? But what does it mean to be proactive? The word is a relative newcomer, as words go, dating back a mere 70 years to 1933, according to the dictionary. Reactive has been with us much longer. It first raised its tentative head in 1794. Of course, etymology does not help much in explaining why we have more reactive organizations than we do proactive. Perhaps social psychology would offer a better explanation. Maybe we are using the wrong term; what passes for reactive might be more congruent with inactive!

One of my main rationales for a democratic workplace is that it empowers staff to be proactive. When staff are proactive good things happen for the individual worker and for the organization. Yet, as I puzzle over it, it seems we have a dearth of proactive workplaces or of democratic workplaces. They exist in small numbers and are often much admired, but rarely emulated.

Does it matter? Here is what I regard as the positive behaviors of a proactive staffer:

Is open to ideas; knows a good idea when it pops up or when he or she runs into it. Ideas come to the proactive worker because he likes what he does and thinks about doing it better.

Acts like a business owner; thinks about the business and ways to make things better. If there’s a bit of trash on the sidewalk in front of the business, the proactive worker picks it up – it’s not her job, but she wants the workplace to look its best.

Takes pride (no, not the kind that goes before the fall) in what she does. Derives pleasure from a job well done.

A proactive person listens and hears; asks questions and listens to answers.

Seeks improvement each day, to how he or she does her job. Is willing to give change a chance. If it does not work out, then learns from the failure and does better the next time.

Understands, indeed knows, the business and what it is about. Can draw the organization’s big picture and believes it matters.

Brings others along; seeks group support for ideas and relies on groups to come up with better solutions than those developed solo.

Wants to know what others are doing – a basic reason to belong to a professional association.

Wants to be relevant, to improve the organization in its bottom line and the numbers of people well served.

Relies on instinct when things go awryt; takes action to remedy. When stymied, develops “work arounds” – alternative solutions - rather than long explanations (rules) about why something cannot be done.

Not every boss or organization wants – regardless of advertising – proactive workers. Too many proactive workers would lead to organizational chaos many bosses claim. Rules are, well, rules and they exist for ruly reasons. What happens when staff do what needs doing in spite of rules? Does the world end?

Leading from the Middle is largely about being proactive and creating an organizational climate that encourages the proactive worker.





Friday Fable: Lubans’ The Raindrop and the Snowflake.

Posted by jlubans on October 18, 2013  •  Leave comment (0)

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Zeus, the weather-maker, was listening with a growing impatience to an extended oration by the Snowflake. The Snowflake wanted a divine status in the weather pantheon; after all it was he, the Snowflake, who, in winter, transformed the brown earth and the naked trees into wondrous shapes and undulating landscapes. Why, he even capped Mount Olympus’ awesome majesty with a white diamond crown! And, lest there be any doubt as to his superiority the Snowflake sniffed: “I cannot be compared to the Raindrop; that shapeless blob that falls to the earth and makes mud. Worse, the raindrop pelts down on my glistening snow and turns it into slush.”
“Besides”, the Snowflake unabashedly concluded, “I am unique; there’s not another like me!”
Zeus rolled his eyes and turned to the Raindrop. “What do you have to say?” he growled. The Raindrop replied, “I am the rain, I beseech no special rank. I ‘falleth alike upon the just and the unjust.’ I ask only to be left in peace.”
Zeus pondered. Then, he turned back to the Snowflake, “Yes, you are indeed unique. Unique as a grain of sand! While you blanket the naked earth, the Raindrop brings warm moisture and turns the earth green and fills the rivers and lakes. You, however, do mischief by covering the icy ground so Mankind slips and falls.” After letting that sink in, Zeus roared, “That’s my job, not yours, damn you!” With a couple blue lightning bolts he turned the Snowflake into what would become known as a “wintry mix” that was cursed by all. Neither snow nor rain but mostly an annoyance in its persistence to be something it was not.

And so it can be in the workplace when we employ prideful Specialists who sometimes lord it over the lowly “Generalist” and even our clients. Too often, when we require extra qualifications we exclude the outgoing and resourceful Generalist who will get the job done and win over clients. When credentials trump people skills – unstated, of course - we may be recruiting a wintry mix. If a new position involves collaborating with others - inside and outside the agency - then attitude (enthusiasm, energy, warmth, and natural intelligence) far outweighs a Specialist’s unique expertise. Like someone – not Zeus - said, “Hire attitude, Train for skills.”

Leading from the Middle Library of the Week: University of Michigan, Hatcher Graduate Library

Your library - if for some peculiar reason it does not already have the book, - can get a copy here.


Copyright John Lubans 2013

Mr. Clippy: The Irrepressible Do-Gooder

Posted by jlubans on May 22, 2018  •  Leave comment (0)

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Caption: Mr. Clippy ever-ready to advise.

Do you, if you are of an age, remember the talking paper clip –a Bill Gates look-alike- that would appear, uninvited, on your laptop as you typed in the word, dear?
"It looks like you're writing a letter. Would you like help?"
No question - we are assured even by geeky denizens of Silicone Valley – maddened more people back in the heady days of Microsoft 97.
Unbidden, he would default on your screen when least expected. And, to top it off, there were no workarounds to get rid of the ever helpful Clippy.
In other words, what Mr. Clippy really was saying:
“It looks like you're writing a letter, and I'm going to help you with that. Whether you like it, or not.”
In 2001 Mr. Clippy ceased being a default.
But, while Mr. Clippy may be gone, the underlying reason for Mr. Clippy is not.
It is identical to the inner belief possessed by a certain kind of micromanager: I know better.
Therefore, follow my lead, if you know what is good for you.
The micromanager masks this control behavior by claiming he or she is simply being helpful – aiding the less intelligent or the less able – and certainly finds it difficult to understand why people find this kind of “free” help egregiously arrogant, insulting, belittling, disdainful, an indignity, and deprecatory.
(All of these terms appeared frequently in posts about Mr. Clippy).
I have always aligned Clippy with Mr. Bill and other unexpected micromanagers, like Ms. Docker, the protagonist in Patrick White’s play “A Cheery Soul”
I recall her on a Sydney stage as a do-gooder who itched – it was her Christian duty, she’d say - to correct those in error, albeit with a gleeful vengeance and catastrophic result.
And, then there a department head peer who was tingling to tell me just how ineffective I was; all she needed was my permission.
Why do we dislike micromanagers?
It’s a fairly simple answer. The micromanager gets more out of giving advice than we do. He has us under his thumb, so to speak, and we have to listen.
We cannot turn Mr. Clippy off and he knows it, aggravating even further our disdain for being told what to do instead of being left alone to figure it out.
The latter is how people learn and the effective teacher knows when to offer advice and when to stay silent, letting “trial and error” lead the way to a better understanding.
I have found myself more and more content with bouncing around a problem, even when I know I could probably arrange an orderly agenda. I am not really multi-tasking even while jumping from task to task.
I am sure my approach would inspire all micro-managers and do-gooders to tell me how wrong I have got it.
But, you know what?
Maybe it’s the Wrong that I am content with; maybe knowing that I can get to what needs doing IN MY OWN WAY is just fine.
Or, is this an onset of early dementia or creeping curmedgery?
__________
In solidarity with the millions stuck under the long, long tail of the Internet, buy Lubans’ new book. Or, for the frugal, get your library to ante up for a copy.

© Copyright John Lubans 2018

Friday Fable: Aesop’s “The North Wind and the Sun”*

Posted by jlubans on August 01, 2014  •  Leave comment (0)

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Caption: Tomie dePaola’s retelling of the fable.

“THE NORTH WIND and the Sun disputed as to which was the most powerful, and agreed that he should be declared the victor who could first strip a wayfaring man of his clothes. The North Wind first tried his power and blew with all his might, but the keener his blasts, the closer the Traveler wrapped his cloak around him, until at last, resigning all hope of victory, the Wind called upon the Sun to see what he could do. The Sun suddenly shone out with all his warmth. The Traveler no sooner felt his genial rays than he took off one garment after another, and at last, fairly overcome with heat, undressed and bathed in a stream that lay in his path.”

“Persuasion is better than Force.” Or, as another translation has it: “True strength is not bluster.”

I suppose “nudge” economics derives from this fable. You suggest a path for the desired behavior rather than require it.
Part of my career in libraries was during the verboten era: No Noise & No Food or Drink in the Library! Our wrath was mighty and righteous. By confiscating cans, bottles, coffee cups and pizza boxes we were saving books from insect and other dreaded infestations. We were preserving the human record for future generations! Yet, somehow we justified – at least to ourselves – staff pizza parties in offices filled with books. Our well-intentioned efforts were further undermined when we hosted trustee luncheons and donor dinners in the Rare Book Room – visible to every passer by. The double standard – as in much of bluster - was clear: “Do as we say, not as we do.”
No more shushing is vastly OK, but the spreading buffet in study halls and book stacks is hardly ideal.

*Source: AESOP’S FABLES By Aesop Translated by George Fyler Townsend (probably from this edition): “Three hundred and fifty Aesop’s fables”. Chicago, Belford, Clarke & Co., 1886.
Available at the Gutenberg Project.

N.B. ”Leading Change”: A seminar on leading and following change in libraries and other organizations. Sponsored by the University of Latvia. August 25-28. By John Lubans & Sheryl Anspaugh.
At Ratnieki Conference Center, near Sigulda, Latvia. Instruction in English.
Cost: 170 €. Includes tuition, accommodation, meals and transport from Riga.
On August 29th there’s a special reason to be in Latvia: the grand opening of the National Library of Latvia in Riga!

Leading from the Middle Library of the Week: Dakota State University Karl E. Mundt Library Madison, SD. USA.

@Copyright 2014 John Lubans